Bummer we can't give 0 stars Wow, where to start? Everything arrived quickly, great. But bindings were rusted - so rusted. and in such poor condition that they broke within minutes of use. when they called me to ask a question, they were super nice. when i called the first time that the bindings broke (after not receiving an e-mail response after several days), response was nasty and dismissive and told me to "send a picture". i did, heard nothing. then another break. this time "brittany" from customer service sent mail and said that since "i bought used bindings" they wouldn't send me new ones (even though new ones should have already been on the way due to first breakage). bottom line is that these people have zero customer service and a crappy, dangerous product. i only wish i'd looked at reviews before doing any business from them, they are ridiculously unscrupulous. i'd give them 0 stars if that was an option.

False Advertising and NO CISTOMER SERVICE Ordered a snowboard and the binding inserts are not standard. I tried a local hardware store, a friend that has hardware from the past 25 years of snowboarding and finally a proshop at the closest ski resort to no avail. The proshop informed that the inserts were also crooked which comprises the integrity. This company advertises that the board is of high quality and that is simply not the case. I have tried to contact the seller many times and have not heard back. I ended up having to dispute the charge.

BOARDSFORLESS.COM IS GREAT I ordered 2 snowboard packages. I received within 4 days from fedex. They are exactly what I ordered. They sent me a order confirmation email and a email with my tracking information. I told my friend about boardsforless and she received the same service. Great company. Best prices. I will order from them again.

Shameful, NO customer service I have been trying for over a year to get a refund for an item that was returned in Dec 2013. The company claimed to have sent a credit to my account but a year's worth of review shows no such credit. The company has ignored multiple emails and even ignored a written letter sent through the mail. As others have found, the phone number is useless as it goes directly to voicemail. No response and no refund money. This company needs to learn the power of positive customer service.

Terrible customer care NEVER bying from this company again. Beware to Canadian customers. You might not get what you ordered. They posted the wrong image on the website and my son ended up getting an inferior quality boot because of it. Which he feels obliged to keep because he does not want to risk missing out on any winter fun. Furthermore, after reading the reviews i have no confidence that boardsforless would follow up on their promiss to send the right boots.