Eugene Moore
GBThis is the second review in two weeks This is the second review in two weeks. Juiced is a great company, I enjoy riding my Juiced bike more than my other 2 ebikes which cost far more money. Tora knows what people enjoy in an ebike quality performance, speed, range, beautiful design, backed up with the best of class Service department.
Charles Hoffman
GBJuiced customer support is terrible and… Juiced customer support is terrible and my bike has been down for over a month now. Please message me back via any one of the multiple ways I've tried to contact you and I'll take this message down. I've tried calling numerous times, been hung up on multiple times, emailed, used the chat bot and am now using any social media possible to try to get help. While I love my bike I'm getting very dissappointed with this lack of customer service.
David Silva
GBI was kinda fkn nervous about my… I was kinda fkn nervous about my purchase when something went wrong and I read that their customer service was bad. Initially it took a couple of days for them to respond but they sent me a tail light because mine was defective and fenders. It turned out there was a bigger issue and they exchanged my bike for a brand new one!!! I am waiting to receive my replacement hyperscorpion and im pretty damn happy it wasnt as bad as some of these reviews I see.
Manuel Padilla
GBGreat Bike So far my bike is operating a advertised. Great quality and value. The customer service is amazing and they definitely stand behind their product. Had a couple of minor issues such as scratched paint and broken fender caused by the front tire that broke loose from the packaging strap and a headlight that did not work. They immediately addressed the issue and provided a gift card for the inconvenience. I highly recommend doing business with Juiced Bikes!
Steve Marcham
NZI would not recommend Juiced Bikes. I would not recommend Juiced Bikes. I brought a Juiced Crosscurrent S and have had nothing but problems. The first battery failed after 150 charges, the second battery failed after 75 charges, both despite following all the rules when charging. The control unit has failed twice and the chain falls off every time I ride it due to a poorly designed chain ring. Juiced Bikes customer service is non existent, they just make poor excuses for what is a cheaply made bike.