I just don't trust a company that posts… I just don't trust a company that posts only 5-star reviews on their website! After owning a Juiced Scrambler for about a year, I sent a review to them that was only 2 stars. For good reason; seat foam that flattened out after a couple months, (I only weigh 140 lbs), non-adjustable seat makes for very uncomfortable pedaling for anyone taller than about 5'5", lack of accessories like a basic rack make it difficult to carry anything, etc. But did they put it on their website? Nope, they only post 5-star reviews which is just plain dishonest and misleading. Sold my Juiced and bought a Himiway, better bike for slightly less money.

BAD shipping policy and restocking fee BAD shipping policy and restocking fee. Read the small print carefully. And customer service really didn't care about my issue. I have read elsewhere how bad their customer service is, and I should have done so before I confirmed it with my purchase experience.

I was kinda fkn nervous about my… I was kinda fkn nervous about my purchase when something went wrong and I read that their customer service was bad. Initially it took a couple of days for them to respond but they sent me a tail light because mine was defective and fenders. It turned out there was a bigger issue and they exchanged my bike for a brand new one!!! I am waiting to receive my replacement hyperscorpion and im pretty damn happy it wasnt as bad as some of these reviews I see.

Be very careful with this company Be very careful with this company. Their 5 to 7 day time to fill an order is bogus. Customer service indicated perhaps in 4 weeks time. They will charge a restock fee as well just for canceling and order which apparently will take much longer to fulfill relative to what is advertised. In short, your basically screwed once they have your payment.

pay same item twice ordered motor/wheel for hyperscopion. 550.00. package was left on public sidewalk without even a knock @ door. it was stolen. Juice offered a 30% discount on replacment. other large companys refund/replace (amazon/e bay). customer service is good @ juiced. But company is greedy. if item is ordered thru them I suggest you sit outside all day for delivery or YOU will be paying again.