Absolutely worst customer service Absolutely worst customer service. My bike was defective, bad parts stopped being put together. I am paying for a bike I can’t use. Customer service useless. Stay away from these thieves, they will take your money but do not back up their products.

This is the second review in two weeks This is the second review in two weeks. Juiced is a great company, I enjoy riding my Juiced bike more than my other 2 ebikes which cost far more money. Tora knows what people enjoy in an ebike quality performance, speed, range, beautiful design, backed up with the best of class Service department.

pay same item twice ordered motor/wheel for hyperscopion. 550.00. package was left on public sidewalk without even a knock @ door. it was stolen. Juice offered a 30% discount on replacment. other large companys refund/replace (amazon/e bay). customer service is good @ juiced. But company is greedy. if item is ordered thru them I suggest you sit outside all day for delivery or YOU will be paying again.

Great Bike So far my bike is operating a advertised. Great quality and value. The customer service is amazing and they definitely stand behind their product. Had a couple of minor issues such as scratched paint and broken fender caused by the front tire that broke loose from the packaging strap and a headlight that did not work. They immediately addressed the issue and provided a gift card for the inconvenience. I highly recommend doing business with Juiced Bikes!

FINALLY GOT A RESPONSE Due to an accident, my wife's handlebars were destroyed. Attempted to call customer service 20 times over two weeks. No one answers. Sent repeated emails from the juiced website requesting assistance from their "customer service". Have not received one response from them. Their customer service department DOES NOT EXIST. UPDATE: My email from August 9th was answered on August 22nd. In their email they apologized for their long delay in responding. They told me the part I needed was being processed. They would contact me when it was shipped.