Absolutely worst customer service Absolutely worst customer service. My bike was defective, bad parts stopped being put together. I am paying for a bike I can’t use. Customer service useless. Stay away from these thieves, they will take your money but do not back up their products.

Be very careful with this company Be very careful with this company. Their 5 to 7 day time to fill an order is bogus. Customer service indicated perhaps in 4 weeks time. They will charge a restock fee as well just for canceling and order which apparently will take much longer to fulfill relative to what is advertised. In short, your basically screwed once they have your payment.

I was kinda fkn nervous about my… I was kinda fkn nervous about my purchase when something went wrong and I read that their customer service was bad. Initially it took a couple of days for them to respond but they sent me a tail light because mine was defective and fenders. It turned out there was a bigger issue and they exchanged my bike for a brand new one!!! I am waiting to receive my replacement hyperscorpion and im pretty damn happy it wasnt as bad as some of these reviews I see.

Shady Financing As of now I am very unsatisfied with Juiced Bikes financing option with affirm. 1st email enclosed confirmation and approval. Then I got an email stating that they are not accepting purchases made via affirm. Perhaps it would be a REALLY good idea to get the option to apply/pay via affirm out of the pymts option. This is shady. Especially when affirm states that there might be a partial refund. I really wanted to like Juiced Bikes but this is a very bad first impression!

Juiced customer support is terrible and… Juiced customer support is terrible and my bike has been down for over a month now. Please message me back via any one of the multiple ways I've tried to contact you and I'll take this message down. I've tried calling numerous times, been hung up on multiple times, emailed, used the chat bot and am now using any social media possible to try to get help. While I love my bike I'm getting very dissappointed with this lack of customer service.