Can't get a response from customer service I'm trying to get a part # for my Logan brakes, I need brake pads on my Ripcurrent S. They don't show any info on Logan brakes on there web site, No Email response, When I called I was on hold 3rd in line, 2nd, next, Then I get a message saying you can send a online request, Good bye, click, they hang up after 25 min on hold. I will not suggest Juiced bikes to others anymore, I will warn them about poor customer service.

Had two problems Had two problems. Rear fender snapped in two for no reason. Was replaced, but wrong part sent...I modified it to fit. Second, Power was repeatedly lost while riding. Weeks, and several emails later, finally got correct instructions on how to adjust brake handle to avoid kill signal activation. Bike now running great and I love it....but rough start.

I was kinda fkn nervous about my… I was kinda fkn nervous about my purchase when something went wrong and I read that their customer service was bad. Initially it took a couple of days for them to respond but they sent me a tail light because mine was defective and fenders. It turned out there was a bigger issue and they exchanged my bike for a brand new one!!! I am waiting to receive my replacement hyperscorpion and im pretty damn happy it wasnt as bad as some of these reviews I see.

Don't trust this company, worst warranty practices. Don't trust this company! My Ocean Current had an electrical fire and I still couldn't get a replacement! My faith in humanity has gone up in black smoke just like that first ride on a Juiced Bike. It took half a year to get it repaired. Correspondence was like screaming into the void of space, only to receive faulty parts with damaged insulation. I'll never make large purchases upfront again in my life.

pay same item twice ordered motor/wheel for hyperscopion. 550.00. package was left on public sidewalk without even a knock @ door. it was stolen. Juice offered a 30% discount on replacment. other large companys refund/replace (amazon/e bay). customer service is good @ juiced. But company is greedy. if item is ordered thru them I suggest you sit outside all day for delivery or YOU will be paying again.