Can't get a response from customer service I'm trying to get a part # for my Logan brakes, I need brake pads on my Ripcurrent S. They don't show any info on Logan brakes on there web site, No Email response, When I called I was on hold 3rd in line, 2nd, next, Then I get a message saying you can send a online request, Good bye, click, they hang up after 25 min on hold. I will not suggest Juiced bikes to others anymore, I will warn them about poor customer service.

We just purchased two RipCurrent S's to… We just purchased two RipCurrent S's to add to our two CrossCurrent's. These bikes have changed our lives. We are out getting exercise and loving every minute of it. Well built, great pricing and fantastic customer service, I wish everything i bought came close to giving us the satisfaction Juiced bikes bring us. Dan

Great Bike So far my bike is operating a advertised. Great quality and value. The customer service is amazing and they definitely stand behind their product. Had a couple of minor issues such as scratched paint and broken fender caused by the front tire that broke loose from the packaging strap and a headlight that did not work. They immediately addressed the issue and provided a gift card for the inconvenience. I highly recommend doing business with Juiced Bikes!

Having quite a difficult time with… Having quite a difficult time with customer service. Not only are they extremely rude (Sean) but they make you jump through hoops and go back and forth instead of just doing the right thing for their customer. They want to try to fix a part on the wheel that is covered under warranty instead of replacing it even after a local Bike Mechanic said was it was too dangerous to fix and should be replaced due to the manufacturer defect. Their head mechanic at juiced even said not to ride the bike because its too dangerous. Was planning to buy a Hyper Scorpion but no way now... I will not do business with a company that puts their customers at risk.

Don't trust this company, worst warranty practices. Don't trust this company! My Ocean Current had an electrical fire and I still couldn't get a replacement! My faith in humanity has gone up in black smoke just like that first ride on a Juiced Bike. It took half a year to get it repaired. Correspondence was like screaming into the void of space, only to receive faulty parts with damaged insulation. I'll never make large purchases upfront again in my life.