Charles Hoffman
GBJuiced customer support is terrible and… Juiced customer support is terrible and my bike has been down for over a month now. Please message me back via any one of the multiple ways I've tried to contact you and I'll take this message down. I've tried calling numerous times, been hung up on multiple times, emailed, used the chat bot and am now using any social media possible to try to get help. While I love my bike I'm getting very dissappointed with this lack of customer service.
Manuel Padilla
GBGreat Bike So far my bike is operating a advertised. Great quality and value. The customer service is amazing and they definitely stand behind their product. Had a couple of minor issues such as scratched paint and broken fender caused by the front tire that broke loose from the packaging strap and a headlight that did not work. They immediately addressed the issue and provided a gift card for the inconvenience. I highly recommend doing business with Juiced Bikes!
John Lisowski
GBCan't get a response from customer service I'm trying to get a part # for my Logan brakes, I need brake pads on my Ripcurrent S. They don't show any info on Logan brakes on there web site, No Email response, When I called I was on hold 3rd in line, 2nd, next, Then I get a message saying you can send a online request, Good bye, click, they hang up after 25 min on hold. I will not suggest Juiced bikes to others anymore, I will warn them about poor customer service.
maxine savel
GBAbsolutely worst customer service Absolutely worst customer service. My bike was defective, bad parts stopped being put together. I am paying for a bike I can’t use. Customer service useless. Stay away from these thieves, they will take your money but do not back up their products.
B c
GBpay same item twice ordered motor/wheel for hyperscopion. 550.00. package was left on public sidewalk without even a knock @ door. it was stolen. Juice offered a 30% discount on replacment. other large companys refund/replace (amazon/e bay). customer service is good @ juiced. But company is greedy. if item is ordered thru them I suggest you sit outside all day for delivery or YOU will be paying again.