I love black rapid's products I love black rapid's products. They just look (and fit/feel) much better than any other camera strap I've used. They are significantly more professional looking, and extremely tough. The only thing I dislike about my newest strap, the black rapid sport, is that naturally due to where the camera is positioned it is susceptible to wearing the side of your camera body over time. If you use a telephoto or telephoto zoom with a lens tripod mount as the connection point it helps that issue a lot. The product fits closely to your body, which I also really like. It makes the camera feel more connected to you. My biggest gripe is somehow my side strap for my sport (the removable extra one) went missing and the replacement from BR came in looking like it had been heavily used for 5 years. The metal buckle had all sorts of nicks and marks- just a missed QC item.

SCAM ..... this needs to go viral to stop other families buying from these fraudsters . They now calling themselves B RAPIDO So me and a work colleague both ordered 2 hoover boards each a few weeks ago. Neither of us have recieved delivery. I’ve emailed three times. No reply. I can’t even log onto my account either. Have email to confirm account and order but yet my account is not recognised. So ive contacted my bank and claiming through VISA to get a refund. This store doesn’t even deserve one star !

SCAM SCAM Exactly the same has happened to me, ordered a Segway and a few other bits, had no communication since purchase! Just vile how people can do things like this to people in general never mind on top of Christmas!

Great product.. Kick strap.,,,, but is anyone minding the store...? Love my new Kick strap ..it is a well designed product that I will enjoy wearing for years. However, when I tried to contact the customer service to change my original order to this strap..there was no one around..and no one answered emails for 2 days.. I had go through the company directory to find someone to help me, which I finally did. I live in Canada and wanted to purchase the product here but the Canadian vendor listed on their website is not listing the BR products at all on their site, so I purchased directly through BR US, and paid the $30 US for shipping plus duty etc. I have later learned that Henry's Camera here in Toronto is selling BR straps. This could have saved me money. BR needs up to date list of international vendors. This was all a big hassle that is easily avoided.

Not the best experience. Beware. After starting the returns process following the failure of their (now updated) Quick Detach connector on the Sport X strap. The Customer Relation Team offered a like for like replacement as long as I was willing to wait only to renege on their original offer a few days later. Be careful to ask for the upgraded QD connector as the old one in my experience disconnects randomly.