Misshaped threads Ordered a couple new quick-release plates (5x4cm). One of them had miss-shaped 1/4 - 20 threads. Luckily I had a 1/4 - 20 thread cutting tool I used to fix the issue so I could use the plate on assignment the next day. I'd expect for price point of the product they'd be more careful about shipping bad product.

Ordered items Ordered items, thankfully small. (Street Fighter vinyl figure) Got a text saying its en route in November 2018. No reply to emails. No nothing. Never turned up.

Blackrapid.store sold us 2x Segway took… Blackrapid.store sold us 2x Segway took payment never sent products. Wouldn't answer emails from ourselves or other people we know who ordered their products

Great product.. Kick strap.,,,, but is anyone minding the store...? Love my new Kick strap ..it is a well designed product that I will enjoy wearing for years. However, when I tried to contact the customer service to change my original order to this strap..there was no one around..and no one answered emails for 2 days.. I had go through the company directory to find someone to help me, which I finally did. I live in Canada and wanted to purchase the product here but the Canadian vendor listed on their website is not listing the BR products at all on their site, so I purchased directly through BR US, and paid the $30 US for shipping plus duty etc. I have later learned that Henry's Camera here in Toronto is selling BR straps. This could have saved me money. BR needs up to date list of international vendors. This was all a big hassle that is easily avoided.

SCAM SCAM, ordered a hoverboard and a few other bits, they gave me a fake tracking number, ignored all my communications. Blocked me on Facebook. Absolutely disgusting. They have also changed their web from blackrapid.store to brapido.