At the beginning of the 2023 football… At the beginning of the 2023 football season I made a payment for the YEARLY NFL+ package that lets you watch games online and watch either full or condensed replays. Sometimes in October this stopped working. I followed all the FAQ advice about how to fix it. Nothing worked. When I log in it still shows me as having paid for the content. But when I try to watch a game it says I have to subscribe. Ironically, if I try to PAY AGAIN it says "good news you've already paid for this" and won't let me pay again. But I STILL CANNOT watch any games. Contacting their "customer support" on numerous occasions just results in emails that point you to the FAQ and promises that a follow-up will be forthcoming. But nothing was forthcoming. And it's impossible as far as I can tell to talk or chat with a human who is empowered to fix it. One can only conclude that the NFL's digital experience is run by people who are as incompetent as its referees.

Why pay for a game or premium when all… Why pay for a game or premium when all they show is commercials? Your supposed to have a premium game and people are paying to watch and all's you do every 5 min play commercials? You that poor 10 sec before 2min warning injury or change of position then 1 play back to commercials. You can't talk about the game or show highlights. It's a joke how bad commercials are now a days definitely lost my respect for NFL network. Make it about the game not a million commercials no thank you! Never buying again.

Absolutely terrible Absolutely terrible. Paid for monthly, it said I needed a subscription or to upgrade (which I had and did not need to do) I clicked on it to see options and it automatically upgraded me to annual 100$. Instantly tried to contact support... There is none.. a run around automated system chat and then support sends emails with cookie cutter template responses with zero help or substance no matter what you say. scammed for 100$ Never would have guessed from an official NFL site. Now looking here... 1.2 stars.. everyone similar experiences. TRASH

There is nothing of quality left at… There is nothing of quality left at nfl. Watch games,merchandise, service desks, its all extremely poor. Only reason for this is even worse, money. So bad, what a loss of everything. Only ownrrs teams and nfl itself happy.

Terrible service at all levels Terrible service. Not worth it. Paid on line, couldn't watch an out of market game. It was requesting access to FOX sports thru a paid subscription to TV provider. I do have that, but experiencing problems so went this route. Why pay for NFL+ if my Fox Sports is working thru Dish? Then - want to get customer service? No such thing. Chatbot only. No AI. suggestion to NFL.com? get Artificial Intelligence - but first get rid of your Natural Stupidity.