Terrible service at all levels Terrible service. Not worth it. Paid on line, couldn't watch an out of market game. It was requesting access to FOX sports thru a paid subscription to TV provider. I do have that, but experiencing problems so went this route. Why pay for NFL+ if my Fox Sports is working thru Dish? Then - want to get customer service? No such thing. Chatbot only. No AI. suggestion to NFL.com? get Artificial Intelligence - but first get rid of your Natural Stupidity.

The NFL is once again failing its fans… The NFL is once again failing its fans especially the loyal fans! I recently added the NFL app to my firestick and what a WASTE of $$$The app is inconsistent continuously kicks me off the app and of course as most apps go, there’s never a Human to help after they have your $$ you are essentially SCREWED Just BS

Absolutely terrible Absolutely terrible. Paid for monthly, it said I needed a subscription or to upgrade (which I had and did not need to do) I clicked on it to see options and it automatically upgraded me to annual 100$. Instantly tried to contact support... There is none.. a run around automated system chat and then support sends emails with cookie cutter template responses with zero help or substance no matter what you say. scammed for 100$ Never would have guessed from an official NFL site. Now looking here... 1.2 stars.. everyone similar experiences. TRASH

I would give it zero stars if I could I would give it zero stars if I could. It only stays connected about 5 mins before going back to home screen on fire stick. I did the recommended fix, clear cache uninstall then reinstall. That let it work for about 4 hrs before it was right back to dropping. It also takes close to 3 minutes to re log each time. Makes it unwatchable. This has been a problem all year how the NFL doesn't fix it is unbelievable.

NFL+ is a scam! I paid for the annual NFL+ premium subscription. It worked, not well (video and audio issues), for the first month and then has not worked at all since. Says I am subscribed but when I got to stream anything it says I am not subscribed. I have done everything listed for troubleshooting multiple times and I have been emailing customer service for months on various tickets because the chat system is just a bot. No one has responded back to me even once and the issue remains unaddressed. Basically stole $90 from me and I have had to pay for another service to watch NFL Network and NFL Redzone. I am not alone as there are countless reviews online and in the app stores of people having the same issues and never hearing back from customer service.