NFL

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
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Goodnight Gorilla
GB

At the beginning of the 2023 football… At the beginning of the 2023 football season I made a payment for the YEARLY NFL+ package that lets you watch games online and watch either full or condensed replays. Sometimes in October this stopped working. I followed all the FAQ advice about how to fix it. Nothing worked. When I log in it still shows me as having paid for the content. But when I try to watch a game it says I have to subscribe. Ironically, if I try to PAY AGAIN it says "good news you've already paid for this" and won't let me pay again. But I STILL CANNOT watch any games. Contacting their "customer support" on numerous occasions just results in emails that point you to the FAQ and promises that a follow-up will be forthcoming. But nothing was forthcoming. And it's impossible as far as I can tell to talk or chat with a human who is empowered to fix it. One can only conclude that the NFL's digital experience is run by people who are as incompetent as its referees.

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Timothy High
GB

I love the NFL but I think it's very… I love the NFL but I think it's very bad in the canceled that game for the Pittsburgh Steelers because of some snow who ever heard of such thing what about the ice bowl they never canceled the game then they didn't care about the players

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Christoph Niederer
CH

I am trying to use NFL+ I am trying to use NFL+, but i have troubles. There is nearly no way to contact the support. You can only talk to a chat bot. A realy bad one for now a days with chatGPT working. He doesn't understand. After trying to talk to him for about half a hour he finaly is open up a support ticket and asks for my email and evry thing else. But at the summary at the end, he had the mail adress wrong. he got only the second part after the point between my to names (and i can see in the chat history that i enterd id right). But you can't change it. So i hade to do it again. Faithing with him half a hour until it starts to open a ticket and reenter ever thing. but at the end the mail adress was wrong again. There is no way proper way to conntact support if you have trouble.

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Steve Eli
GB

NFL+ is a scam! I paid for the annual NFL+ premium subscription. It worked, not well (video and audio issues), for the first month and then has not worked at all since. Says I am subscribed but when I got to stream anything it says I am not subscribed. I have done everything listed for troubleshooting multiple times and I have been emailing customer service for months on various tickets because the chat system is just a bot. No one has responded back to me even once and the issue remains unaddressed. Basically stole $90 from me and I have had to pay for another service to watch NFL Network and NFL Redzone. I am not alone as there are countless reviews online and in the app stores of people having the same issues and never hearing back from customer service.

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JS
CA

Crooks Crooks, nfl and dazn are linked into a scam! NFL I have come to realize were aware of this sham and their arms length prosperity at the peril of the consumer, swiftly cancel future plans for both these muggers.

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