Susan McPherson
GBWhere is my subscription??!!! So, I am only days in on a paid 1 year subscription, and now I have no access. Everything just went kaput! Trying to contact support is worthless, as their chatbot is like a broken record player that kept repeating things I am not interested in. There was no live person to help! Where did my subscription disappear to?!!! They kept my money and took away my subscription. I do not recommend.
Kay Jay
GBTerrible streaming quality and app Really buggy, terrible streaming quality, constantly have to re-verify and then still does not find active subscription. Very poorly designed and bad customer service. Can not get refund for unusable app.
Kitch Lark
GBTerrible service at all levels Terrible service. Not worth it. Paid on line, couldn't watch an out of market game. It was requesting access to FOX sports thru a paid subscription to TV provider. I do have that, but experiencing problems so went this route. Why pay for NFL+ if my Fox Sports is working thru Dish? Then - want to get customer service? No such thing. Chatbot only. No AI. suggestion to NFL.com? get Artificial Intelligence - but first get rid of your Natural Stupidity.
Evert stone valley
ESThere is nothing of quality left at… There is nothing of quality left at nfl. Watch games,merchandise, service desks, its all extremely poor. Only reason for this is even worse, money. So bad, what a loss of everything. Only ownrrs teams and nfl itself happy.
Steve Eli
GBNFL+ is a scam! I paid for the annual NFL+ premium subscription. It worked, not well (video and audio issues), for the first month and then has not worked at all since. Says I am subscribed but when I got to stream anything it says I am not subscribed. I have done everything listed for troubleshooting multiple times and I have been emailing customer service for months on various tickets because the chat system is just a bot. No one has responded back to me even once and the issue remains unaddressed. Basically stole $90 from me and I have had to pay for another service to watch NFL Network and NFL Redzone. I am not alone as there are countless reviews online and in the app stores of people having the same issues and never hearing back from customer service.