Only giving one star because I’m forced… Only giving one star because I’m forced to give it. I placed an order on 12/10 ORDER PETYFY#30183 . Was given an order number and tracking number. Yet the tracking number goes NOWHERE!! Tried emailing this company several times without response. Wish I had seen these reviews before ordering. Will be calling my credit card company to report fraud/scam. Do NOT buy from this place without a doubt a scam!

DO NOT order from this company DO NOT order from this company. They charged my account and two months later, no word, updates, response to my inquiry on when dog jackets would arrive. SCAM company -- I'm not going to order anything I see on FB or Insta accounts again. Thankfully, PayPal refunded my money. BUYER BEWARE.

Warranty is crap and so is the large dog backpack… I bought the large dog backpack for my 30lb dog with the "lifetime warranty". The strap broke on its 3rd use. Repeated calls and emails to the company for a replacement backpack or refund have fallen on deaf ears. No response from the company at all. Spare your dog and yourself injury and heartache. Do NOT buy this product. Save yourself frustration and do NOT buy from this company. They just want your money.

This company is a scam This company is a scam! They take your money but never send you the product you ordered. I’ve been waiting for the waterproof dog jacket since December 27, 2020 and it’s currently July 10, 2021! I’ve reached out multiple times to customer service and had one response about them opening a ticket into this and it was opened in March and never heard back from them!! Don’t waste your money and read the reviews before ordering from these knob heads!

Scam "company" - Worst customer service ever Order placed 6 weeks ago has still not arrived. Repeated attempts have been made to contact Customer Service - but no response ever received. I can't understand how a company can stay in business after treating its customers so shoddily. Save your self a lot of frustration and don't bother even trying to place an order - they will take your money but fail to deliver. Giving them a 1-star review only because I could not give them ZERO stars!