A very responsive company A very responsive company. When I complained about another online offer which was $100 less, Israel(sp?) indicated that the online offer was for a used/rebuilt machine but that he would send an equipment mat for free. The offer was much appreciated.

Great customer service Great customer service. We had several conversations about exactly what we needed in our circumstances and were given pros and cons of machines we were looking at. We were given expert facts about each and which was available. When we decided on one, the delivery was timely. We were kept informed of each step. Delivered on time and expertly wrapped for shipping. The delivery was to the inside of our garage. Every step was exactly as promised.

Excellence … Professional customer service with helpful options provided that gave us an exceptional experience when purchasing. Stayed in touch during entire process all the way to delivery to door. Offered different possible equipment options to aid with financial goals.

Spirit 800 Review Israel understood our reasons for the type of exercise equipment we were reviewing. FEB kept us updated with the status of delivery. Delivery was on time and arrived in good shape. Our only disappointment is some of the fasteners were replaced with different style than stated in the manual.

Was knowledgable about their products… Was knowledgable about their products and recommended the right machine for our needs at a fair price. Delivery was prompt and the order was complete.