Frustrating and dangerous Ordered a full set with the 90 lb adjustable dumbbells. The bench and bands never showed up. At least they refunded me for those. The weights only weigh 79 lbs and 82 lbs, far from their claimed 90 lbs. beyond that, after a few months the weights started falling off! Incredibly dangerous!!!! I tried using tape and epoxy to re-adhere the lip that the weight uses but it just is not enough. Don’t waste your money.

Buyer Beware Buyer Beware - my dumbbells broke within 3 months of receiving and the company won’t stand behind their product. Save your money and buy from a reputable company. Btw - this is my second time posting because the company deleted my prior post. They delete bad reviews off of their page.

Non-responsive customer care Purchased adjustable dumbbells at the height of Covid lockdown. Took much longer than advertised to arrive (somewhat understandable)....Used the dumbbells for a few months until one broke (a poor design/manufacture). Started a conversation with their customer care who sounded very understanding at first but then went silent and didn't respond to my follow-up emails. Checked their website today and looks like the company is no longer online. I guess they made their money by being opportunistic during Covid and by the looks of it left a lot of people dissatisfied. Perhaps a lesson for the future - trust brands you know?

I purchased 95lb I purchased 95lb. adjustable dumbbells and I can’t believe how much better these are than traditional dumbbells. They really pay for themselves! BWSS is a great company who communicated shipping delays which isn’t even their fault. There’s a global container shortage, longshoreman worker issues related to Covid, etc. I would highly recommend this company.

Generally an extremely positive… Generally an extremely positive experience! It took a while for the product to arrive, which was a bit stressful, but the customer service team (Kira especially) was an amazing help at keeping me updated, and making sure I knew when it could be expected to arrive. The weights are great, and have become an almost-daily used item in our household. The settings are pretty easy to figure out, and the weights are sturdy. So far, so good!