Avoid Vasa gym. Indianapolis, IN - East Thompson road facility. Pros: - Inexpensive monthly fee ($10). - Lots of equipment. Cons: - Someone brought in a bolt cutter, cut my lock and took the cash from my wallet. Told the front desk. They took down my name and number and never heard anything from them. - Different machines broken each week. - People recording themselves. - Machines ripped, missing paddings. - People just hanging around machines. - People using two machines at the same time going back and forth between the two. - People bugging you if you are "done yet" or "how many sets do you have left". - People leaving machines, coming back and saying they are still using the machine. - Bathrooms always dirty. - Locker room constantly smells like weed.

Bad customer services Cold pool, over crowded facilities. Filthy showers and dressing room. Bad customer service. Wet in the dressing rooms, fall hazard. Not good customer service. I won't go to vasa fitness again.

Vasa Fitness on West 38th street Vasa Fitness on West 38th street. It is an unsafe environment. People carry guns there and the staff doesn’t do anything about this. They allow arguments to happen that has resulted in people being shot.

Predatory Predatory. Very hard to cancel. They say it is easy to do on the app but not easy at all! I cancelled three times on the phone, through the app and email. They continued to charge and sent me to collections!

TERRIBLE Customer service!! I am absolutely outraged and feel it's my duty to call out this gym for their atrocious service. Two years ago, they falsely assured me that my account was cancelled, yet, shockingly, they continued to charge $9.99 from my account every single month for two years! When my family finally discovered this unacceptable error, the gym had the audacity to demand an additional $90 to "cancel" my account again—a process I was led to believe had already been completed. What's more, attempting to reach any form of management, whether directly at the gym or via phone, turned out to be a complete waste of time. Their customer service is a joke. My frustration is through the roof, and I pledge to make sure everyone I know is aware of this nightmare. I strongly advise you to avoid this place at all costs unless you want to be their next target. This gym is unequivocally the absolute worst.