K. Barber
GBBeware extra fees Beware extra fees. There are fees to cancel your memebership and "rate lock" fees on top of your monthly membership
Ian Henisa
GBAvoid Vasa gym. Indianapolis, IN - East Thompson road facility. Pros: - Inexpensive monthly fee ($10). - Lots of equipment. Cons: - Someone brought in a bolt cutter, cut my lock and took the cash from my wallet. Told the front desk. They took down my name and number and never heard anything from them. - Different machines broken each week. - People recording themselves. - Machines ripped, missing paddings. - People just hanging around machines. - People using two machines at the same time going back and forth between the two. - People bugging you if you are "done yet" or "how many sets do you have left". - People leaving machines, coming back and saying they are still using the machine. - Bathrooms always dirty. - Locker room constantly smells like weed.
JC C
GBTERRIBLE Customer service!! I am absolutely outraged and feel it's my duty to call out this gym for their atrocious service. Two years ago, they falsely assured me that my account was cancelled, yet, shockingly, they continued to charge $9.99 from my account every single month for two years! When my family finally discovered this unacceptable error, the gym had the audacity to demand an additional $90 to "cancel" my account again—a process I was led to believe had already been completed. What's more, attempting to reach any form of management, whether directly at the gym or via phone, turned out to be a complete waste of time. Their customer service is a joke. My frustration is through the roof, and I pledge to make sure everyone I know is aware of this nightmare. I strongly advise you to avoid this place at all costs unless you want to be their next target. This gym is unequivocally the absolute worst.
customer
GBVasa is a very shady company Vasa is a very shady company. They make it look easy and like good pricing up front, but once they have your card and info they make it very hard for you to make payments and very easy for you to miss them! Once they get you to miss a payment they lock on EXTENSIVE late fees! What started as a $10/month membership quickly ended up costing me $100 in two months!! As soon as there is a competitor in the area I will be switching!
James Kernes
GBI was forced… I went in to clear my head I was forced to sign a negligible contract agreement with no formal understanding I haven't even used the gym and I can't cancel in under 30 days without having to pay 54.00 dollars they are crooks they don't care even if they have a great looking facility its because they steal money thru manipulation. Less than 2 weeks