Their support doesn't answer your questions I was in the market for a tankless water heater for my RV. I had questions about the fitment that I posed to their support. They failed to meet their 1 to 2 business day response time. When they did respond they had made no effort to answer my questions, just referred me to their website. I had already researched the product on the site and the fitment was not addressed to my satisfaction. About a week after sending the original request, I received another reply from their fitment support again not addressing my questions. I bought a Furrion as their support answered questions I posed.

Product is an amazing replacement for… Product is an amazing replacement for my older tank style water heater. Was a direct fit so no cutting or modification. The extra steps required like running electrical and mounting control panel were easier than expected and everything was labeled for ease. Can’t say experience with customer service could have gone any better as well. Mail had lost my unit and fogatti had a unit at my doorstep the day after I spoke with them. Will definitely be recommending them to friends and family!

Do not buy fogatti I ordered a rv water heater in October. After install it doesn’t work. After hours on the phone they sent a new motherboard. Same issue exists. More hours on the phone. I ended up uninstalling and shipping back the unit for a full replacement. After installing that unit has a different problem and will not fire up. I’ve been dealing with this for 4 months. They have shipped parts and nothing works. If I don’t call them daily nothing gets done. Even after calling daily nothing is getting done. It’s been over 4 months. I’m going to warn everyone about this company. Do not buy this product.

Stop looking and just buy it. I looked at a few on demand water heaters and decided on this one. Install was a breeze, works as it should and is fairly efficient on propain. It replaced a suburban 12gal had to order the big 18x18 door. Everything fit great and looks factory

Better than a standard RV water heater… Better than a standard RV water heater with a tank yet tremendously more cost-effective than a Gerard or truma. The 18x18-in door was Flawless in its design and looks great once installed. Be sure you reinforce with two x 4