They Always respond to any issues or questions. They are very responsive to any problems that come up. There newest tankless water heaters are better than ever. The layout of the store and the shopping experance is a little confusing sometimes. But all things considered there products are very good.

Stop looking and just buy it. I looked at a few on demand water heaters and decided on this one. Install was a breeze, works as it should and is fairly efficient on propain. It replaced a suburban 12gal had to order the big 18x18 door. Everything fit great and looks factory

The quality of the unit is excellent The quality of the unit is excellent! The Attwood replacement door assembly is a perfect fit on my Motorhome. Having the water and propane connections straight and square on the back side of the unit allowed me to easily reconfigure my hot, cold and propane connections in the additional space available behind the unit. Functionally, the unit works perfectly! We wish we had made the switch the last time we replaced our leaky Attwood unit!

Great Service Team It took me a while to get my hot water heater up and running. I had a problem with it so I got in touch with the customer service team and I’ll tell y’all they were great. Living in my camper for five years I am now enjoying my shower time for the first time. Thank you service team.

FedEx badly damaged the box during… FedEx badly damaged the box during shipment. The water heater was not damaged, however you gave us the option to send it back at not expense and sent a new one to replace it. Have kept in contact with us during the process, I can think of numerous companies that could take a lesson from the service you have provided. Thanks!