I've been all about Fogatti since I… I've been all about Fogatti since I gave their tankless water heater a try. It worked very well and was a cinch to install. Fogatti's 15000 btu roof A/C for my fifth wheel wasn't difficult to install. In truth the only reason; so far I refuse to give 5 stars is because the remote line is ridiculously short which is grossly inconvenient to open the cover plate cause the remote line IS STUPID SHORT!

Water heater works great Water heater works great! Great customer service! Had an issue and it was resolved quickly. There are a couple extra parts needed, but not included or offered during purchase. This delayed the installation of the heater. Installation instructions were pretty vague, but with some common sense it was pretty easy.

Their support doesn't answer your questions I was in the market for a tankless water heater for my RV. I had questions about the fitment that I posed to their support. They failed to meet their 1 to 2 business day response time. When they did respond they had made no effort to answer my questions, just referred me to their website. I had already researched the product on the site and the fitment was not addressed to my satisfaction. About a week after sending the original request, I received another reply from their fitment support again not addressing my questions. I bought a Furrion as their support answered questions I posed.

The quality of the unit is excellent The quality of the unit is excellent! The Attwood replacement door assembly is a perfect fit on my Motorhome. Having the water and propane connections straight and square on the back side of the unit allowed me to easily reconfigure my hot, cold and propane connections in the additional space available behind the unit. Functionally, the unit works perfectly! We wish we had made the switch the last time we replaced our leaky Attwood unit!

FedEx badly damaged the box during… FedEx badly damaged the box during shipment. The water heater was not damaged, however you gave us the option to send it back at not expense and sent a new one to replace it. Have kept in contact with us during the process, I can think of numerous companies that could take a lesson from the service you have provided. Thanks!