The customer service I received was… The customer service I received was awesome. They went above and beyond to get the correct size helmet. Very happy with them.

Terrible Return Process / Customer Service Ordered goggles, but decided to return them. No responses from multiple emails and chat after finally getting return information and shipping the goggles back. Warning: they don't pay for return shipping. Been over a week since they have gotten the goggles back. I'm going to have to dispute the charge, but I'm out money for goggles plus shipping cost. Terrible customer service, takes multiple emails and days for responses until they just stop responding Update: Order Number 98907 I finally received a refund after I posted this review

Answered my question quickly! Iris bot answered my question quickly and completely. I have sent similar inquiries to two other companies and have yet to receive a response from them!! If your goggles will fit my new helmet (hasn't arrived yet), I will definately purchase your goggles, in part thanks to your Iris.

Vision Bundle and Customer Service So the reviews I read about Outdoor Master were pretty solid across the board. Saw some reviews about customer service issues, but that did not hold me back from pushing forth and purchasing a pair of the goggles with some other lens. I had a short timeline and they delivered. Not only is the product as advertised, I had some questions of customer service. I am not saying others did not have issues, but customer service was extremely responsive during my process.

Good prices Good prices, good replacement policy when product failed