Outdoor Master’s Customer Service Sucks… Outdoor Master’s customer service might be the worst customer service I have ever experienced. 1st, they send me a damaged product. 2nd, I email them with pictures stating I would like a refund and I receive a canned response of how sorry they are and promise me a refund in “1-5” business days. It’s now been 8 days without receiving my refund. The contact phone # is horseshit because no one ever answers it the damn in box is full. I will NEVER buy anything from this company.

Customer service really cares if got… Customer service really cares if got the right product, and I appreciate that. Fast replies and easy to understand. Thanks outdoor master’s support.

Great customer service! I had trouble fitting the connection for the Shark pump to my SUP and thought that none of their connections worked. The support person was awesome. The response was super quick as were followup emails. After asking me to send photos of my valve and fittings she sent a photo with a clear diagram of how to switch gaskets to give a correct fit. That did the trick!!

The products are well made The products are well made, and received really quickly. Support is excellent if you have questions about any product, shipping information, etc. Supoort always returns your inquiries quickly.

The customer service I received was… The customer service I received was awesome. They went above and beyond to get the correct size helmet. Very happy with them.