Rickey Hunter
GBI had a good experience with placing my…First Double T Gaited Saddle I had a good experience with placing my order, it arrived on time according to the tracker. The tracker feature was very useful and helpful and I knew exactly where my order was located. I love the look of the dark oil saddle. I can't rate the saddle's fit yet, due to my horse having gone lame and is very uncomfortable with being bothered. But I'm expecting to receive my new horse soon and I'm hoping this would be a good fit for him. Another reason it appears that the 16" gaited saddle maybe a little smaller compared to the 16" western saddle, I wasn't expecting such a tight fit.
Brian Clayburn
GBduster oil skin coat Ive had the chance to wear this coat 2 times all day in the rain.. It repels water very well.. also the material keeps the cold out as well. The only thing Im not happy with is they size the coat to small.. I always wear a xxl so that is what i ordered.. the coat is a little tight so I cant wear too much under it, such as a sweat jacket is all I can fit in and the legs dont wrap over legs when sitting on my tractor.. just too tight... I wish I knew the size was off and would have ordered a size larger than what Im used too.. Texas saddles should check into the coat size being off..
Doug Connally
GBImpossible to contact for a product… Impossible to contact for a product return. I bought a pair of spurs which were very poor quality and the right and left ones weren't even the same size. Tried 2 phone calls, 2 emails and one text message to get return instructions and never got a response. Not a real company in my opinion.
Sw
GBCustomer service was aweful Customer service was aweful. My order got placed on backorder and any time I would email I would not get a response or a delayed response that wouldn't answer my question. I called once and was told the team would have to call me back abd they never did. Finally got a response to substitute my item for one in stocks and that one was shipped within a week and appears to be a good saddle we have not used it yet. The cince that came with it however was to thick and had to be replaced.
Katie Nutt
GBThe service was great and the price was… The service was great and the price was good too! Shipping time could have been better but I'm still happy with it. At first I wondered if it was going to be cheap quality but it's actually great quality and holds up well.