Update: absolute SCAM. ***Update**** luckily my order was only $14 but this company is an absolute scam. A quick google search yielded their “about me” page with their executives. All very canned bios with AI photos. I searched every executive they listed on this page, absolutely none showed up on any social media, and I challenge you to find a small e-commerce company that isn’t expanding their digital presence. I’m in this industry and I know e-commerce. Do not buy from them. Original complaint: ORD#6333 customer service is terrible Terrible user experience regarding a back ordered item. Other than the initial notification of back order, and a suggestion to choose a different color that is in stock, I have had no human interaction, all my responses and follow ups generate the same automated response from all emails. Cancel this order and refund my money please. (That’s on my latest response that will undoubtedly generate the same “Hey Keeton! Thanks for getting back to us. We understand that waiting for the backordered item can be a drag. But no worries, we've got some alternative products in stock that you might like. In fact, we have a great Racing Bat available. If you're interested, you can check out more options by clicking on this link: Let us know if you have any other questions or if there's anything else we can do for you.” I’ve gotten several times now)

Very happy with hay net that arrived Very happy with hay net that arrived. Exactly as pictured and price was excellent. Communication regarding the delay in shipping could have been better, but when I inquired about the arrival date the response was immediate. Would purchase from this company again

Customer service was aweful Customer service was aweful. My order got placed on backorder and any time I would email I would not get a response or a delayed response that wouldn't answer my question. I called once and was told the team would have to call me back abd they never did. Finally got a response to substitute my item for one in stocks and that one was shipped within a week and appears to be a good saddle we have not used it yet. The cince that came with it however was to thick and had to be replaced.

Great saddle set for the price Great saddle set for the price, put it on the horse only once but so far so good! Had some minor spots needing to be cleaned when arriving but other then that came in great shape, comes with exactly what they say! Used on 16hh mare! Love that the bridal was able to be opened with a screw driver to place the bit on. Lost the little holder for the reins after first ride though! Great starter set I would highly recommend and color is great!

Decent and does what they need to It arrived quickly and was pretty decent quality. Most custom chaps or otherwise are in the hundreds to thousands for a good pair so this was a good general alternative. Yes it has a slight smell and what not but that’s cause of the material. Mine were way to big but I was able to easily readjust. You get what you pay for and they’ll do there job