Customer service was aweful Customer service was aweful. My order got placed on backorder and any time I would email I would not get a response or a delayed response that wouldn't answer my question. I called once and was told the team would have to call me back abd they never did. Finally got a response to substitute my item for one in stocks and that one was shipped within a week and appears to be a good saddle we have not used it yet. The cince that came with it however was to thick and had to be replaced.

I have been trying to make a return and… I have been trying to make a return and have been ignored for two weeks. All my emails have gone ignored and the phone number doesn’t work. Customer service need help!

Quality and honesty Quality and honesty, I've been lied to before by other sponsored companies,and lost my money, but y'all done just what you said you would do, and I really appreciate it, thanks for your honesty, and quality, Robert Carroll

Would have given five stars but I was… Would have given five stars but I was not able to get feedback of any kind when I placed my order, and then got no Email order acknowledgment. I did not know when it was shipping, and could not find out through repeated phone calls, left messages, and emails and texts. Finally got in touch with Patrick. He sent me shipping information and I am very happy with the product I ordered and glad I was able to get the feeders in the colors I needed.

Impossible to contact for a product… Impossible to contact for a product return. I bought a pair of spurs which were very poor quality and the right and left ones weren't even the same size. Tried 2 phone calls, 2 emails and one text message to get return instructions and never got a response. Not a real company in my opinion.