SCAMMERS. SCAMMERS. I am still waiting since August for my ebike, I have asked for a refund but they do not contact you back, they are cyber thieves, I lost a total of £954 using this company and PayPal have been no help at all, in fact it is PayPal that are making matters worse. Stay away from Avostore total SCAMMERS.

Still waiting for parcel was supposed… Still waiting for parcel was supposed to be sent out on the 12th but couldn't get an update on tracking spoke to company and they said it would be sent yesterday the 22nd so let's see if it arrives this time, other than that good company to deal with and was happy with original delivery

Very good customer service and scooter! Fast UK delivery also I purchased a Kugoo scooter from this store as I couldn't find it anywhere else in the UK for a reasonable price. Around 24 hours after placing my order, I received a what's app message from customer services stating that the model I chose wasn't available in the UK. Annoying, but these things happen. I was then asked to pay the difference to upgrade to a higher model which I declined. The customer services representative then spoke to a manager who agreed to a free upgrade rather than me cancelling the order. This was kind as the upgrade was considerably more money. A couple of days later I received my upgraded G2 Pro scooter and it's been absolutely awesome. Can't fault customer service at all and the delivery and scooter have been brilliant. Would absolutely recommend!

Received heavily damaged Scooter Received a scooter that was clearly used already and had multiple damages. (Huge damages including the brake disk) . After reading from multiple sites that aovostore sells their scooters in a way worse quality than aovopro (Not really a fake, but still very suspicious) I am a little bit worried. We are now attempting to refund it. I will update this review after I know more.

I really don't know how people claim to… I really don't know how people claim to have a bad experience with the customer service. I bought an scooter that worked fine for months, but I once had an issue with a broken controller, then with the folding system and I got both pieces sent in no time without even paying a cent. They were also very nice and attentive.