Bought this M365 scooter for Christmas… Bought this M365 scooter for Christmas and have a major issue with the folding mechanism clip which snapped whilst I was riding the scooter causing me to have a fall off. The pins connecting the handle to the scooter had worked loose. I have tried to contact the after sales as advised on Web site but have had no response to several emails and messenger chat won't connect....totally rubbish aftersales service!!!

Still waiting for parcel was supposed… Still waiting for parcel was supposed to be sent out on the 12th but couldn't get an update on tracking spoke to company and they said it would be sent yesterday the 22nd so let's see if it arrives this time, other than that good company to deal with and was happy with original delivery

Brought electric scooter for my son… Brought electric scooter for my son arrived on time my son loves it had a problem with inner tube but sent me another right away no problem

I really don't know how people claim to… I really don't know how people claim to have a bad experience with the customer service. I bought an scooter that worked fine for months, but I once had an issue with a broken controller, then with the folding system and I got both pieces sent in no time without even paying a cent. They were also very nice and attentive.

Not real AOVO/ Tracking unavailable I didnt know this was not the real aovo, it took forever to ship and would not even let me know the status of the package until it was at my door. The clamp to close and lock the steering keeps coming undone while riding which is quite dangerous. if you want the actual aovo go to https ://www.aovopro. com/ This is a cheap knockoff where the app is a smart home app not even the aovo app I wish I found this video before buying www.youtube. com /watch?v=DFh4OfBI1Jg&ab_channel=pfuisi there are spaces in the link just take them out very helpful