Very happy with this purchase Very happy with this purchase. My hybrid bike is very comfortable, have a great suspension and rides smoothly. I live in Miami and after a few months hasn’t rusted at all, what has been a great surprise. Its in perfect condition. I use it a lot and do a long rides, including some trails and always performs perfect.

I am very pleased with my purchase! I am very pleased with my purchase! I originally ordered the Jackie bike but when it kept getting delayed over several months because of supply shortages, the team reached out to me and offered me a free upgrade to a different bike. I couldn’t be happier with my Frida Limited! It’s adorable, comfortable, and well made. The company was very helpful throughout the process😊

The Ideal Bicycle I'd been searching for my ideal bike for months and nearly gave up when Covid hit. Finally I found the perfect bike that met ALL my requirements, even though I was unsure about putting it together myself. Even with Covid, my bike arrived in under a week exactly as described. It might actually be more beautiful in person. I had no trouble at all putting it together and felt confident riding it immediately. When I couldn't find the serial number, the A/O team responded to my email nearly immediately. I could not recommend this bicycle more. I love her so much! Thank you A/O!

poor inventory management and response time I'm honestly not sure if two stars is fair at this point given I have not received the bike yet. It was ordered mid-may (it's now mid-june) and I never received a date for shipment or that it would be delayed YET my credit card was charged immediately. When I did reach out, my email was responded to from a different company who seems to have the same bikes, but at cheaper prices. I'm wondering if I got scammed?

The customer service is AWFUL The customer service is AWFUL. You would think when you're spending a couple hundred dollars on a bike that someone would be willing to assist. I have still not heard back anything regarding the shipment of my bike. If I didn't want a bike so bad, i'd honestly just cancel my order and get my money back.