I love the Rosa bike I purchased I love the Rosa bike I purchased. It was easy to put together, looks beautiful, and has been great for riding in my hilly neighborhood. I did an easy 10 mile ride the other day and it was very comfortable. I haven’t ridden a bicycle in over a decade but this bike makes me want to keep going. My sister is patiently waiting for her order to be fulfilled so she can join me for rides.

Although I made my purchase in July, I never received my bike Although I made my purchase in July, I only recently canceled my order. Correct, I never received my bike. The original delivery date was October. At the end of September I was notified that the delivery date was pushed to December. Just before Thanksgiving I received notice the new date was January. During this time I received multiple advertising notices for other models from their sister company Sixthzero. After waiting for over 5 months, I finally canceled my order. I lost confidence that I would ever receive my bike. There was never any offer of compensation for the long wait, no discount, no added accessories, just "sorry" you can cancel or wait. Has anyone received a bike from this company? Things did get scrambled as a result of COVID and I understand that piece. Note I ordered in July, months after the World was hit with shutdown, etc. I would caution anyone who wants one of the high end bikes, you may never actually receive it.

My wife loves her new bike My wife loves her new bike. She likes it so much we let our friends daughter ride so she could convince her parents to buy her one. I did have some issues assembling the rear fender. it seemed to not fit as it was rubbing the tire when rolling. The back wheel may need to be trued also. After a little massaging and bending/ shaping the fender fits and isn't rubbing now. I give it a rating of 4 stars only because we tried to contact technical support via phone and email and we were unable to talk with anyone.Other than that very happy with the purchase.

It's been two and a half weeks and my… It's been two and a half weeks and my bicycle never shipped; when I emailed to find out what was going on I wasn't given an answer so I canceled my order.

Damaged part... This is a difficult time and the process has been pretty good considering. My bike did come with a damaged part and I’m in the process of rectifying that. Hopefully things will go well for replacing that part in a timely manner.