Completely different experience than others After being nervous reading all the terrible reviews after I placed an order, I felt like I should leave an update about my experience. Ordered a helmet for my daughter at an amazing price on Monday, it shipped the next day and arrived by Thursday, with nothing but their standard shipping speed. Couldn't have had a quicker, easier experience with a great value. Would order again for sure.

Worst Customer Service Ever I cancelled an order for ski boots after waiting for over a month with no status updates on whether or not the order had even been filled, let alone shipped. Communication regarding the issue was non-existent unless I (the customer) drove it. I can understand delays but to leave a person completely in the dark on a $500 order for over a month is ridiculous. Especially when Skis.com sends me an e-mail regarding new items on sale every single day. Perhaps the company could focus on filling older orders before asking customers to create new ones.

Tried on two different occasions… I have tried on two different occasions to order from this company, and both times the same thing happened. Item shows that there are multiples in stock, place the order, and then wait weeks with no movement in order status and no contact from their support team. I would have to reach out to them to find that they're not going to be shipping my item and that my order will now be canceled. Again, this has happened twice on two separate orders. Done dealing with this company, poor business practices and communication and horrible inventory tracking system. Not worth the hassle, shop elsewhere.

Service as promised I ordered skis to take advantage of end-of season sales. And there was only one pair of skis that I wanted left in stock. By the time I placed my order, it was gone. And that's understandable. I received a very courteous email from Lea at Skis.com that informed me of this, and assured me that my credit card was not billed and any pending charges will be cancelled. I am gratified to report that everything was done as promised, and in four days the pending hold was removed. I do not write reviews often, but wanted to state that I was well treated by this company. I gave four stars only because the website should have been updated when the item was no longer available.

Skessi.com IS a SCAM per my bank ZERO STARS- Skessi.com is a SCAM! The 2nd unauthorized charge double my purchase for Overseas freight alerted me. No way to contact them. CANCEL & RE-ISSUE CARD YOU USED! Ridiculously low prices are a sign as well I fell for. Only in business a few months. My credit union Fraud Dept has deemed this a Fraud case and i'm getting my money back. Don't waste your time campaigning against yet another overseas scammer praying on people during a pandemic. Report it to your state's attorney general so it can be shut down.