G Shirely
GBExcellent Excellent, efficient and timely service. Was nervous about using a new rental company for Cape Coral but they were great from the booking process, a query at the villa and after sales. Could highly recommend them.
Anonymous
GBA joy to use From my initial enquiry to physically booking, my experience was great. Jess helped with my questions and offered to hold the property for me whilst I spoke to the rest of my party. A link was also sent to enable payment and booking to be made when ready, no pressure, no hassle, simple and straightforward. Hopefully property will live up to expectations.
Robbyn Jacobs
GBCommunication is EVERYTHING + Shannon had it all <3 Shannon was EXCELLENT! If I had a question, she got me an answer. And I did have alot of different questions, to the point I was concerned I may have been difficult. But she was so lovely about everything, and her patience and knowledge was greatly appreciated. Easy to work with, lovely demeanor, and I look forward to continuing on with our adventure!
Abby
GBWe arrived at 4pm after a 20 hour drive… We arrived at 4pm after a 20 hour drive from NY with 3 small children. Upon arrival there was a dead animal in the pool. Seems to have been there for days as there was a lot of residue around it. No one bothered to do a walk through before we arrived? I called the support number many times without being able to get a property manager on the phone during normal business hours. Once 5pm hit (1 hour after I began trying to reach someone) the lines stopped even ringing and went to an automated “after hours” machine and no one to help. I left numerous messages and was only able to get a hold of someone from the booking agency who stated they could not do anything to help except wait for a property manager to call me back. We lost a whole day of the pool and had to deal with cleaning a dead animal out ourselves on the first day of our vacation. I understand this is part of nature, but answering the phone during normal business hours to address a problem is a must with vacation rentals.
Iris Weaver
GBThe Website was very clear and easy to… The Website was very clear and easy to use. You could add your information easily to get what you are looking for. Houses are Beautiful.