Recently stayed at the property “Across… Recently stayed at the property “Across the Pond” in Surf City. The house was beautiful, great amenities and excellent location. However, Carolina Retreats was awful to deal with. They were slow to respond and made little to no attempt to resolve an issues we had. In talking with locals, we began to hear from others how poorly their properties are run. We paid additional to have the pool heated for the week and it only worked the afternoon of 2 of the 6 days. They refuse to refund any of the funds. The listing also listed a grill for use— there was no grill and in the end the only thing we got was a simple ‘sorry’ that was our mistake, not the owners. We will stick with renting from Ward.

Our Winter Christmas Vacation at Kure… Our Winter Christmas Vacation at Kure Beach was a success! Carolina Retreat made the process of locking down our rental at Summer Place (reviewing properties, payment process, check-in and check-out) stress free. Summer Place is an awesome oceanfront property. We couldn’t be more pleased. 😃

Terrible Management Company- Terrible Management Company- We are an owner of a property managed by Carolina Retreats and once Mike Harrington sold it the service/lack of service is terrible. Our vacationers are having terrible experience with poor cleaning, broken items, etc with no response. Their property maintenance claims to inspect after every rental and we hear from tenants about a ton of sand on the floors, broken items, etc. The maintenance company even glued a loose faucet to marble rather than get under the sink and tighten the nut. Real Shoemakers. My wife emailed Danny Williams and still no response. Stay away from these people.

Excellent 10 Days!! We loved the perfect location; just steps from the ocean! Perfect gathering place for our family! Having the separate ‘apartment’ on the lower level gave great space, too! We hope to come back next winter including even more family members❤️

Great Week at the Beach Beautiful house. Linens already on the beds which was awesome. Keypad entry great allowing us to avoid the crowded check in and out process. Able to talk to a person when there was a minor issue. Would definitely recommend Carolina Retreats.