Rick & Connie
GBAn unexpected disappointment The inside of the dishwasher was a foul smelling swamp of standing water, and German cockroaches were all over the kitchen at night. The house we had last year from Carolina Retreats was quite nice, but this experience will make us think twice about coming back with CR. (We’ve been coming to Topsail Island almost every year since 1991)
Michael Silla
GBTerrible Management Company- Terrible Management Company- We are an owner of a property managed by Carolina Retreats and once Mike Harrington sold it the service/lack of service is terrible. Our vacationers are having terrible experience with poor cleaning, broken items, etc with no response. Their property maintenance claims to inspect after every rental and we hear from tenants about a ton of sand on the floors, broken items, etc. The maintenance company even glued a loose faucet to marble rather than get under the sink and tighten the nut. Real Shoemakers. My wife emailed Danny Williams and still no response. Stay away from these people.
Christine Croughwell
GBShore Feels Good was perfect Everything was perfect at our vacation at Shore Feels Good! The house was clean and well stocked. Perfect location and walking distance to beach. Carolina Retreats was responsive to any of my questions. Can’t wait to go back.
Alison
GBGood Tide-ings This was an excellent property, the house was everything we expected. The single issue we had was reported on Sunday and even tho the property management company website says they are open on Sunday, we got no response until Monday, which was fine, not an urgent issue and was handled Monday perfectly. Would definitely rent this property again!
SR Harp
GBGreat area. Owners need to get rid of heavily stained carpet. We received notification that the property wouldn’t be ready until 5 due to late cleaning. When we arrived, the unit didn’t appear to be cleaned very well. Large stains on the carpet, crumbs, fingerprints etc on every surface, hair in the shower drain and paper plates taped to the ceiling above the bed in the main floor bedroom. We spent the first hour of our vacation cleaning. We’ve rented for many years in Topsail and we’re disappointed. However, we had a blast on the beach and made wonderful memories. I did send an email about the condition of the house upon our arrival, but never received a response. Even an apology would’ve been nice.