Weekender
GBCompany was awesome to deal with Company was awesome to deal with. Very efficient with communication and we even got a call from a real person the day of check-in to make sure we had all the info needed to get into the property. The house was good. Excellent location and the fenced yard was great. Some attention to detail on the inside would be beneficial - molded shower head, drain and return vent were a turn off. The neighbor to the right was not friendly at all but you can't pick your neighbors!
Jennifer Grisso
GBOur beach trip to Surf City, Topsail Island Our recent trip to Surf City on Topsail beach was excellent! The beach rental was perfect. The team at Carolina Retreats was responsive and communication was easy. We love the beach house - location, furnishings, and the ease of access was terrific. We look forward to our next trip and will definitely plan to book with Carolina Retreats again. A "shout-out" to Angel - you are a great asset and enjoyed working with you!
Ashley Cincotta
GBRecently stayed at the property “Across… Recently stayed at the property “Across the Pond” in Surf City. The house was beautiful, great amenities and excellent location. However, Carolina Retreats was awful to deal with. They were slow to respond and made little to no attempt to resolve an issues we had. In talking with locals, we began to hear from others how poorly their properties are run. We paid additional to have the pool heated for the week and it only worked the afternoon of 2 of the 6 days. They refuse to refund any of the funds. The listing also listed a grill for use— there was no grill and in the end the only thing we got was a simple ‘sorry’ that was our mistake, not the owners. We will stick with renting from Ward.
Michael Silla
GBTerrible Management Company- Terrible Management Company- We are an owner of a property managed by Carolina Retreats and once Mike Harrington sold it the service/lack of service is terrible. Our vacationers are having terrible experience with poor cleaning, broken items, etc with no response. Their property maintenance claims to inspect after every rental and we hear from tenants about a ton of sand on the floors, broken items, etc. The maintenance company even glued a loose faucet to marble rather than get under the sink and tighten the nut. Real Shoemakers. My wife emailed Danny Williams and still no response. Stay away from these people.
MacLeod
GB🎶 See notes on the Sea Notes 🎶 We love the Sea Notes beach house! Just the right size for my wife and I, our daughter and her husband, and our two small grandchildren. The cottage is done up prettily with white waisncot/bead-board and cozy furnishings, granite countertops in the kitchen, and good flooring throughout. We appreciated the extra bathroom and laundry room on the parking level. The covered porch and ocean view is grand, and there is a nice, easy access to the beach. We hope to come again with our son, his wife, and our other two grandchildren; and again with our youngest daughter and son-in-law!