Weekender
GBCompany was awesome to deal with Company was awesome to deal with. Very efficient with communication and we even got a call from a real person the day of check-in to make sure we had all the info needed to get into the property. The house was good. Excellent location and the fenced yard was great. Some attention to detail on the inside would be beneficial - molded shower head, drain and return vent were a turn off. The neighbor to the right was not friendly at all but you can't pick your neighbors!
customer
GBWe had a lovely week We had a lovely week. The house was so clean and well-stocked. Loved having linens included. It was a pleasure dealing with Carolina Retreats as I had to change our arrival and departure times twice. Thank you! The location is very convenient. The only problem we had was being physically limited I was unable to access the beach due to no direct access that I could safely negotiate. Was able to enjoy the ocean view from the decks.
Michael Silla
GBTerrible Management Company- Terrible Management Company- We are an owner of a property managed by Carolina Retreats and once Mike Harrington sold it the service/lack of service is terrible. Our vacationers are having terrible experience with poor cleaning, broken items, etc with no response. Their property maintenance claims to inspect after every rental and we hear from tenants about a ton of sand on the floors, broken items, etc. The maintenance company even glued a loose faucet to marble rather than get under the sink and tighten the nut. Real Shoemakers. My wife emailed Danny Williams and still no response. Stay away from these people.
Jennifer Grisso
GBOur beach trip to Surf City, Topsail Island Our recent trip to Surf City on Topsail beach was excellent! The beach rental was perfect. The team at Carolina Retreats was responsive and communication was easy. We love the beach house - location, furnishings, and the ease of access was terrific. We look forward to our next trip and will definitely plan to book with Carolina Retreats again. A "shout-out" to Angel - you are a great asset and enjoyed working with you!
Deborah
GBGreat Week at the Beach Beautiful house. Linens already on the beds which was awesome. Keypad entry great allowing us to avoid the crowded check in and out process. Able to talk to a person when there was a minor issue. Would definitely recommend Carolina Retreats.