Michael Silla
GBTerrible Management Company- Terrible Management Company- We are an owner of a property managed by Carolina Retreats and once Mike Harrington sold it the service/lack of service is terrible. Our vacationers are having terrible experience with poor cleaning, broken items, etc with no response. Their property maintenance claims to inspect after every rental and we hear from tenants about a ton of sand on the floors, broken items, etc. The maintenance company even glued a loose faucet to marble rather than get under the sink and tighten the nut. Real Shoemakers. My wife emailed Danny Williams and still no response. Stay away from these people.
Ashley Cincotta
GBRecently stayed at the property “Across… Recently stayed at the property “Across the Pond” in Surf City. The house was beautiful, great amenities and excellent location. However, Carolina Retreats was awful to deal with. They were slow to respond and made little to no attempt to resolve an issues we had. In talking with locals, we began to hear from others how poorly their properties are run. We paid additional to have the pool heated for the week and it only worked the afternoon of 2 of the 6 days. They refuse to refund any of the funds. The listing also listed a grill for use— there was no grill and in the end the only thing we got was a simple ‘sorry’ that was our mistake, not the owners. We will stick with renting from Ward.
Alison
GBGood Tide-ings This was an excellent property, the house was everything we expected. The single issue we had was reported on Sunday and even tho the property management company website says they are open on Sunday, we got no response until Monday, which was fine, not an urgent issue and was handled Monday perfectly. Would definitely rent this property again!
Skip
GBMy Fall visit Highly recommend Carolina Retreats (Blue Water Realty) for all your vacation needs. My recent stay was at Sea Colony 2A. Unit super clean, fully furnished in living area and kitchen. Suggestions for owner to move this rating to 5 star: replace 4 cup coffee maker with 10-12 cup; replace master bedroom mattress and living room sofa. Sorry but that bed was the most uncomfortable I've ever slept in. Was like sleeping on/in a marshmallow. Same for sitting on sofa.
Sara Abendroth
GBExcellent 10 Days!! We loved the perfect location; just steps from the ocean! Perfect gathering place for our family! Having the separate ‘apartment’ on the lower level gave great space, too! We hope to come back next winter including even more family members❤️