Fantastic customer service! Fantastic customer service! We made our reservation but because of an unexpected scheduling conflict, we had to push our trip back one day. Rather than cancel our trip under Whimstay's new cancellation policy (within 24 hours of booking) and rebook it, I contacted Whimstay. Elizabeth from Whimstay's Traveler Advocacy Team worked with the host to quickly and seamlessly move our reservationas needed without us having to do anything. Fantastic service!

Excellent Service Easy check in and check out. Unit was very clean. Whimstay was very quick to help resolve an issue with being on the beach rental list, and a repair man showed up quickly to fix the master tub handle. Fees were cheaper than other booking sites, too. We loved the location and look forward to returning and booking again through Whimstay.

Whimstay's Employees Are Excellent Autumn was very attentive and helped resolved my issue with incredible care and accuracy. It's rare to find someone who cares about Really giving fantastic service. My experience with Whimstay has been super. Thank you so very much!

Cannot cancel for any reason when… Cannot cancel for any reason when you’re within 60 days. Kinda eliminates emergency cancellations. Won’t ever use Whimstay again!! Had some conversations with customer service and they seem to have the scam air tight. AVOID!! AVOID!!

Conflict resolution We made reservations for a beautiful cabin, but found out the next day that we were not going to be able to go due to a family members illness. We had bought trip insurance, but we did not qualify for a refund under their guidelines. So our $592 was going to be forfeited. Chris at Whimstay got involved and quickly resolved the conflict. A refund was immediately sent to my account. I will definitely use this agency again, the cabins looked beautiful, and I am extremely impressed with the way this was resolved. Thank you, Whimstay, we are big fans and will definitely be back.