Conflict resolution We made reservations for a beautiful cabin, but found out the next day that we were not going to be able to go due to a family members illness. We had bought trip insurance, but we did not qualify for a refund under their guidelines. So our $592 was going to be forfeited. Chris at Whimstay got involved and quickly resolved the conflict. A refund was immediately sent to my account. I will definitely use this agency again, the cabins looked beautiful, and I am extremely impressed with the way this was resolved. Thank you, Whimstay, we are big fans and will definitely be back.

Incredible booking experience + property! Had a wonderful experience booking our rental in Santa Fe for NYE weekend! Extremely easy to book, excellent customer service both leading up to the stay as well as day of check in. The property was incredible and the pictures didn’t do it justice! There were gorgeous views from almost every side of the house, and an amazing wrap around patio which made watching the sunrises and sunsets magical. There was even a little playground set for the kids on property! House was extremely clean upon arrival and all 4 bedrooms had very comfortable beds with nice sheets. We will absolutely be using Whimstay to book our family vacation rentals in the future, and even look forward to renting the same property the next time we return to Santa Fe!

Cannot cancel for any reason when… Cannot cancel for any reason when you’re within 60 days. Kinda eliminates emergency cancellations. Won’t ever use Whimstay again!! Had some conversations with customer service and they seem to have the scam air tight. AVOID!! AVOID!!

Quick and efficient reservations Ask for extended stay on my reservation, everyone helped me in a quick efficient way. Very friendly, will definitely use them for my other bookings. Highly recommend to others.

Great discounts & easy to use Whimstay has been a win/win for our family. We frequently check the site for better rates on our getaway stays and have put the savings towards more fun while we’re away. On our latest Tahoe trip we had some weather related issues with the crazy snow, we found the customer service team to be super responsive in helping us get what we needed from the property owner. Looking forward to more stays with Whimstay!