Searchastay is Not Fit for Long-Term Stays My roommates and I spent four months at a Searchastay location in New York. Though very fortunate for this housing opportunity, I honestly did not know if we were being housed until I received the keys. There was definitely a lack of communication on the company’s side. From a mice infestation, lack of heat, and a broken oven, a responsive landlord would have been nice. My roommates and I had to fix the majority of our issues on our own, fixing light fixtures and settling with no working oven for four months. If you are looking for a long-term stay, I would not recommend Searchastay, however short-term may suffice.

Awesome place Awesome place, excellent hotel and the fact you can use everything from the hotel is amazing. The bed is extremely comfortable, huge bathroom. The kitchen is very useful and nice to have! My husband could work and I could rest without interrupting each other because of the two separated spaces. Nice view, excellent location. Would definitely come back!

Do not book here! Can I give zero stars? Booked a property for a visit in Miami in December. Reached out to the company multiple times to confirm reservation. Was told TWO MONTHS later in February that the house we booked was not available... and instead offered another house for $2000 more than what we initially booked for. Now I am left scrambling last minute for a place to stay.

Unreliable Unreliable. Booked room via Vrbo platform for a sharestay property. Room canceled last minute. Vrbo unaccommodating despite glitchy system. Sharestay unavailable by phone to assist with issue. Unable to find another rental due to high demand/last minute/price. Had to cancel entire trip. Never doing buisness with Vrbo or Sharestay again! If your smart, you wouldn't either!

Quick responses and extremely helpful They were so quick with their responses and were very understanding. We had to cancel our trip and they responded right away to our request to do so and refunded our full amount. We will definitely feel comfortable renting from them again.