Marissa Rose
GBIf I could give zero stars If I could give zero stars, I would. I reached out to them four times over a week regarding an upcoming rental. It wasn't until the fourth time that they finally responded, letting me know my reservation was being canceled. They also won't refund my payment despite multiple requests and are telling me to dispute the charge on PayPal to get my money back. The customer service is horrendous.
Erin Winschel
GBRented a vacation home in Miami through… Rented a vacation home in Miami through VRBO with Search-a-Stay as managing company. After flights excursions and reservations booked for 12 people received a email saying our reservation was being canceled due to no longer doing short term rentals this was BS the property was then listed as a new listing for 4times the price. This is considered BAIT AND SWITCH! Can not believe this company represent a client that would do this as well as the company allows this to happen. DO NOT RENT from this managing company!!
Jailyn Borum
GB👍🏻👍🏻👍🏻👍🏻 We had an amazing time and experience with this rental property. It was perfect for our larger group and everyone had a blast. Very close to everything you need. The owners respond very quick and answer any questions you may have. The only problem we encountered was confirming an early check in time with them because some one stayed the night before and rented last minute so we couldn’t check in early anymore due to the cleaning crew needing to clean the house for us. Wish we found that out a little sooner but not a big deal at all and other than that we had the best weekend ever!!! Very impressed with this property and hope to stay again!!!
Marta Gonzalez-Revilla
PEAwesome place Awesome place, excellent hotel and the fact you can use everything from the hotel is amazing. The bed is extremely comfortable, huge bathroom. The kitchen is very useful and nice to have! My husband could work and I could rest without interrupting each other because of the two separated spaces. Nice view, excellent location. Would definitely come back!
Sabrina
GBQuick responses and extremely helpful They were so quick with their responses and were very understanding. We had to cancel our trip and they responded right away to our request to do so and refunded our full amount. We will definitely feel comfortable renting from them again.