We stayed in H2Oasis We stayed in H2Oasis. The cabin was nothing like pictured. I don’t know we’re to begin. Sliding door handle broken. Pool outside door not functioning. Dirty pool, bugs floating in an indoor pool. Hot tub disgusting. No chemicals available for pool or hot tub. Zero water pressure in the shower. 8 towels for a cabin that sleeps 10. No pool towels. Queen bed upstairs literally had a crater in the middle. 3/5 video games worked. No fire pit. Grass knee high. Broken outdoor furniture. Dirty dishes in the cabinet, lipstick on a glass. No hand towels or dish rags in the kitchen. No hangers in the so called closet. Maintenance came day one to check the pool. Placed a hose to fill it, asked us to remove the hose after it filled.

Don't do it!!!!! Last year the bathroom was leaking over the kitchen. We didn't have any pots and pans. Cabinet doors in the kitchen were broken or missing. When we called guest services nobody ever showed up. Tried them again this year. We ended up having to cancel due to a death in the family and lost our entire deposit of almost $2000. This is a horrible place to get a cabin. I wouldn't recommend them to anyone.

We rented cabin "Remember WhenRemember When Cabin We rented cabin "Remember When, " because of the race car simulators . One didnt work, big upset. Cabin had ants. HBO channel didnt work. But staff sent exterminator. They also offered discounts for returning. We shall return again for 5th year. Love it. Thank you

This place is horrible and should not be allowed to rent cabins out The cabin was dirty the pool was dirty the hot tub was dirty the beds were barely made with no top sheets there was standing dirty water in the pool room the microwave didn’t work the ice machine didn’t work there wasn’t even enough rolls of toilet paper to accommodate the number of people we had or towels when you called to complain they said 2 to 4 hours and then they would never show up! It was a horrible awful experience and they charged us a lot and they only refunded $125 what a rip off this place should not even be open if they’re going to rent cabins out in these conditions! No garbage cans in any bathrooms either, pool pump filter went out as well. It was our family reunion for thanksgiving and I wish we had stayed somewhere else. We totally got ripped off.

Absolutely horrible customer service Absolutely horrible customer service. They lied to me over the phone and said we could reserve a cabin for our wedding and would have no issues setting up things with the vendors. Then they sent me an email after I paid my reservation fee and refused to give me the address so I could coordinate with my vendors. When we requested a refund for the amount of the deposit since it is impossible to coordinate with vendors when you can't give them an address they refused. This company is horrible.