Watch out for Pirate Taxies With a bit of a hiccup in the beginning, our driver did arrive to pick us up from the airport. He was very friendly. Watch out for pirate taxies that try to cancel your reservations when waiting for your ride. There are a lot of them outside the airport who use all kind of misdirection to persuade unknowing patrons to cancel their reservations. Our prearranged driver got us to the resort, from the Airport, within 25 minutes. He helped load and unload our luggage. When going back to the airport, our driver was on time and, once again, helped us with loading and unloading our luggage.

Great experience Great experience, was able to jump into the faster line since everyone else was in line to still buy their tickets. Wish we got to see the other exhibitions which were in maintenance, but compelling nonetheless. Must stop museum for anyone visiting NYC.

Tokyo day tour Tokyo day tour. This tour was very good indeed - the guide Angie was first class and although everywhere was super busy - Golden Week - she managed to keep everyone together and fulfilled the entire schedule. Lovely lady!!

despite contact the agents(everytime… despite contact the agents(everytime not the same agent I chatted with)several times, my problem in booking for 12 pax is still unsolved until now. At the booking platform, I can only book 1 group of 7 pax maximum, whereas I need to book 2 groups(we are a group of 13 pax). The agent emailed me the link to book for 2 groups, but still the slot is always "sold out" when I tried to book the 2nd group.

Want to do the Samaria Gorge? Don’t use Viator Less than morning the day before the trip the Local guide texted us and refused to pick us up at the hotel which you offered, and then when we agreed to drive an hour at 4 in the morning to a town closer to him he said there were no seats. Your website offered no toll free way to call to resolve this. This stressful process lasted 3 or 4 hours with no resolution, so you have ruined our day and vacation since the Samaria Gorge hike was THE reason we came all the way here. Shame on Viator.