Viator should have provided insight for… Viator should have provided insight for customizing the tour. We had two individuals who had difficulty keeping pace with the tour guide. If Viator had simply given some sort of guide that could have helped us determine what type of tour would work for our group, that would have helped. The tour guide was very nice and tried to show us all the places listed on the tour, but for our group we should have chosen a slower-paced tour with less trains. A customization guide or questionnaire could have helped us plan the perfect custom tour.

Great old Montreal tour Amazing walking tour experience in Old Montreal. Our tour guild Gabriela showed us all places we need to know with plenty information about history place. By the end of our tour, she provided us a paper with all locations for food coffe, shops.

Tokyo day tour Tokyo day tour. This tour was very good indeed - the guide Angie was first class and although everywhere was super busy - Golden Week - she managed to keep everyone together and fulfilled the entire schedule. Lovely lady!!

despite contact the agents(everytime… despite contact the agents(everytime not the same agent I chatted with)several times, my problem in booking for 12 pax is still unsolved until now. At the booking platform, I can only book 1 group of 7 pax maximum, whereas I need to book 2 groups(we are a group of 13 pax). The agent emailed me the link to book for 2 groups, but still the slot is always "sold out" when I tried to book the 2nd group.

Why Late ??? The driver was very knowledgeable and funny, He was late picking us up,which caused us to rush in to meet our boat time schedule to the USS Arizona, when we got there we were told that because we missed our allotted time our tickets were voided. Lucky for us that the following time slot did not have many passengers so we were able to go ahead with our visit. The scheduling should allow for traffic etc. To me there is NO excuse for arriving late