Watch out for Pirate Taxies With a bit of a hiccup in the beginning, our driver did arrive to pick us up from the airport. He was very friendly. Watch out for pirate taxies that try to cancel your reservations when waiting for your ride. There are a lot of them outside the airport who use all kind of misdirection to persuade unknowing patrons to cancel their reservations. Our prearranged driver got us to the resort, from the Airport, within 25 minutes. He helped load and unload our luggage. When going back to the airport, our driver was on time and, once again, helped us with loading and unloading our luggage.

Choosing tours Choosing tours, checking availability, and purchasing was very easy. When searching 20-30 tours over multiple days it would be helpful to have a Tour Number to search for instead of a many worded heading. I get the favorite heart but still when searching out many tours a reference number to search on would be very helpful. Also there were inconsistencies in the overviews. Many just were not specific about the tours and what's included.

If you are in the Playa Flamingo area TAKE the Lazy Lizard Sunset Cruise!! We took the Lazy Lizard Sunset Cruise and it was amazing! The captain and crew to exceptional care of us. There was sailing, snorkeling, paddle boarding, and sunset watching. They were extremely generous with the food (far more than a snack like it says) and were very generous with the drinks. The music was great and the boat was not at all crowded! I cannot recommend this experience enough! Do it- You will not be sorry!

Viator should have provided insight for… Viator should have provided insight for customizing the tour. We had two individuals who had difficulty keeping pace with the tour guide. If Viator had simply given some sort of guide that could have helped us determine what type of tour would work for our group, that would have helped. The tour guide was very nice and tried to show us all the places listed on the tour, but for our group we should have chosen a slower-paced tour with less trains. A customization guide or questionnaire could have helped us plan the perfect custom tour.

Excellent service from start to finish Excellent service from start to finish, clear instructions on pickup point from the airport. Comfortable vehicle and courteous driver just a pity that this company didn’t transfer us back to the airport after our holiday as a dispicable Uber driver tried to charge us £92 for the same journey from Viator which cost £34.Viator highly recommended!