Mr Nchinda
TNHorrible experience Horrible experience. I manage to secure fares online on your website, and when I attempt to make payment, I am told to call customer service. When I call customer service, the fare I am given is double the fare I had locked online on your website. This is most unfair, and it happened repeatedly.
customer
GBGreat Customer Service I had to call several times, because I kept having issues all the reps I spoke to were great. One in particular helped me a lot, David Smith, he has a lot of patience and was very good about making sure my flight was correct. At one point, it looked like my flight was canceled when I called David said no that's not right and fixed it for me right away.
Ms. D'E
GBAlthough it started off… Although it started off unacceptable...Mr. Williams responded very sympathetically about how I was treated so unprofessionally by Ms. Brown and he addressed my concerns. I believe he did the best he could base on the guidelines between Booking Ace and American airlines. My concerns were met and is resolved. Best, Ms. D'E
Carla
GBMy Referral David Smith I was referred to David Smith by my sister who was given a Great airline rate for an upcoming trip. Although I was unable to get the same rate, He was very patient working with me & searching for the next best price for the flight. Thank you for your assistance for searching for the Best deals for our flight.
Ramesh Kumar
INgood services I am so happy to have found this website for booking. Mike was super helpful and patient as he helped me find the best deals during peak season. I was using Bookingace.com for the first time and I got a good offer also. The team is well aware of their role and responsibilities and well experienced in customer needs and service. This website is so easy to book flight and customer support is also good.