Patricia Watson
GBIt was an excellent experience from…P. A. Watson It was an excellent experience from start to finish. The representative I spoke with (Neal Martin) to make my reservation was so helpful and he serviced all my needs, and the representative I spoke with Joel Newman) to get my return boarding passes was equally as knowledgeable, and courageous. In a world where customer service is all be obsolete I really appreciate the service I received. Thank you and I will be flying Southwest in the future. 🙂
R. Coleman
GBI received a great package deal at Bookingace.com. I received a great package deal for travel with Bookingace.com today. I had a marvelously good booking account manager, Mr. Shayne Pal. He was very thorough, and quite definitive in response to all our queries. We felt quite satisfied with his abundance of attention to our needs. We are glad to have our experience with him, and will refer others to the business. Looking forward to future dealings with Bookingace.com and Shayne Pal. Thank you happily!
Mr Nchinda
TNHorrible experience Horrible experience. I manage to secure fares online on your website, and when I attempt to make payment, I am told to call customer service. When I call customer service, the fare I am given is double the fare I had locked online on your website. This is most unfair, and it happened repeatedly.
The Incredible Wonder W
DEI'm giving the company 3 stars for the… I'm giving the company 3 stars for the way they conduct business. First they show you a cheap airfare and you will fall for it. Then comes an email saying they can't offer you that airfare and that you need to call them asap. (They already have your credit card info with them). During the phone call they offer other more expensive alternatives which you will have to accept because you already agreed on the first airfare. Then they ask for a picture of your credit card and ID. How weird is that? Personally I had to speak to 3 different employees to reach the one that very politely explained their methods and that my money was completely secured with the airline. To this employee I would give him 5 stars.
customer
GBThanks for getting me an isle seat on… Thanks for getting me an isle seat on both of my destinations. It was greatly appreciated.