Horrible experience Horrible experience. I manage to secure fares online on your website, and when I attempt to make payment, I am told to call customer service. When I call customer service, the fare I am given is double the fare I had locked online on your website. This is most unfair, and it happened repeatedly.

Greatful for the service your company give us Mr. Jordan went above and beyond to help me give my mom the trip to see her other daughters, I appreciate everything he did to make sure our trip was worth it. Even when we experienced a bad situation with the delta company he stayed and contacted the people he needed to help him resolve our issue. So grateful, will be using this company on our next adventure.

good services I am so happy to have found this website for booking. Mike was super helpful and patient as he helped me find the best deals during peak season. I was using Bookingace.com for the first time and I got a good offer also. The team is well aware of their role and responsibilities and well experienced in customer needs and service. This website is so easy to book flight and customer support is also good.

It was an excellent experience from…P. A. Watson It was an excellent experience from start to finish. The representative I spoke with (Neal Martin) to make my reservation was so helpful and he serviced all my needs, and the representative I spoke with Joel Newman) to get my return boarding passes was equally as knowledgeable, and courageous. In a world where customer service is all be obsolete I really appreciate the service I received. Thank you and I will be flying Southwest in the future. 🙂

I bought 5 round trip tickets online… I bought 5 round trip tickets online for a single price. I received the order confirmation email but the flights were not yet confirmed. Hours later they called me offering other options for more expensive flights because the one I bought was not possible. When I asked for everything to be canceled they told me that 50% of the amount would be charged or I should accept the offer of another flight paying the difference in value. Scam offering something cheap to force me to buy more expensive tickets later.