Kaushal Deshana
INEverything is okay @ flightsbird -
Danny murati
GBThe agent was very good , company policy can do minor changes The agent was very pacient and had the best intention to help her name was Myra The company had a policy to veryfi your identity with pictures of your card and ID which made me feel a bit uncomfortable With smaller changes on the company policy and the great agent that helped it would have been the perfect experience Still at the end I was happy with the results because of the great help from Myra
Anthea Koltsidas
GBRIDICULOUS This is the worst company I've ever had to deal with. I have currently been waiting almost 4months to correct something they made a mistake on. They changed my ticket, charged me more money, changed my ticket again to something entirely different, wont answer or corporate in any way...apparently a MANAGER DOESNT EXIT IN 4 MONTHS IVE BEEN TRYING TO FIX THIS
Gessica Pierre
GBStarted out so skeptical of using… Started out so skeptical of using flights bird because of a couple of reviews I saw so instead of using the online site, I called the customer service number. SO happy that I did. John Parker did an AMAZING job with booking my flights to LAX while saving me a couple of hundreds of dollars. I definitely will be using again. For those of you who are skeptical about them not having current prices up, call to book! John P - you the man! I'll call him directly next time!
reviews
GBVery good experience initially, but delay in receiving tickets Very good experience. Great pricing, fast and polite customer service. Thanks to Antonio! Updated: Eleven days after agreeing to purchase, I still don't have my e-tickets. I understand delays can happen, but CS has definitely declined as the problem has progressed. John Parker is trying to help, but others have not been so responsive. I will update again when/if I get the tickets. Further updated: I finally got my airline confirmation number 15 days after I made the reservation. Both Antonio and John helped me get it settled in the end. The price really was unbeatable, but the process in getting the tickets needed some improvement. Be prepared to be persistent in follow up if you don't get your tickets right away.