Very good experience initially, but delay in receiving tickets Very good experience. Great pricing, fast and polite customer service. Thanks to Antonio! Updated: Eleven days after agreeing to purchase, I still don't have my e-tickets. I understand delays can happen, but CS has definitely declined as the problem has progressed. John Parker is trying to help, but others have not been so responsive. I will update again when/if I get the tickets. Further updated: I finally got my airline confirmation number 15 days after I made the reservation. Both Antonio and John helped me get it settled in the end. The price really was unbeatable, but the process in getting the tickets needed some improvement. Be prepared to be persistent in follow up if you don't get your tickets right away.

Sebastian Brown helped our family get… Sebastian Brown helped our family get the tickets we wanted at a great price and was available throughout the process of adding more family members to the trip. This got a bit complicated, and he was able to get them the same flights and price, and was there to help us make sure everything was ticketed properly. He was very pleasant to deal with and very very helpful! Thanks so much!!

website was not working called customer… website was not working called customer service and spoke with Tom Lincoln who was amazing, patient, communicated perfectly and clear to point. Dealing with people like Tom is the best. I would certainly say he is an asset to your company.

Myra was very helpful in fixing my… Myra was very helpful in fixing my issue that occur on Friday July 6 and early this morning. She took major concerned of getting my e-tickets taken care of ASAP. Awesome job.

Started out so skeptical of using… Started out so skeptical of using flights bird because of a couple of reviews I saw so instead of using the online site, I called the customer service number. SO happy that I did. John Parker did an AMAZING job with booking my flights to LAX while saving me a couple of hundreds of dollars. I definitely will be using again. For those of you who are skeptical about them not having current prices up, call to book! John P - you the man! I'll call him directly next time!