Tammie Swift
GBMyra I worked with Myra to resolve some issues with my reservation. She worked to get the approval she needed to get a comparable flight with the price quoted. She apologized for the inconvenience in working with the airlines for denying the fares and stating they no longer had a seat available. She also gave me a credit for a future reservation due to the trouble we had in booking this flight.
Stephen Kong
GBWorst Customer service ive ever had to… Worst Customer service ive ever had to deal with. Airline refunded my ticket and it had got sent to flighysbird since I booked through them and its been 2 weeks and they still havent even processed my refund. Every representative is rude and not helpful. They havent sent a confirmation email or even called me back like they said they would. Names Representatives: Brock- Rebecca-Roy Supervisor-Harry Manager-Chester
reviews
GBVery good experience initially, but delay in receiving tickets Very good experience. Great pricing, fast and polite customer service. Thanks to Antonio! Updated: Eleven days after agreeing to purchase, I still don't have my e-tickets. I understand delays can happen, but CS has definitely declined as the problem has progressed. John Parker is trying to help, but others have not been so responsive. I will update again when/if I get the tickets. Further updated: I finally got my airline confirmation number 15 days after I made the reservation. Both Antonio and John helped me get it settled in the end. The price really was unbeatable, but the process in getting the tickets needed some improvement. Be prepared to be persistent in follow up if you don't get your tickets right away.
Gessica Pierre
GBStarted out so skeptical of using… Started out so skeptical of using flights bird because of a couple of reviews I saw so instead of using the online site, I called the customer service number. SO happy that I did. John Parker did an AMAZING job with booking my flights to LAX while saving me a couple of hundreds of dollars. I definitely will be using again. For those of you who are skeptical about them not having current prices up, call to book! John P - you the man! I'll call him directly next time!
Kimbly Harris
GBI just finished booking my flight with… I just finished booking my flight with John Parker and he was very helpful. He made sure that I got a better deal than I expected on a roundtrip flight. This was my first time booking with Flightsbird and I was a little hesitant about booking but John reassured me with his great customer service. He exuded a lot of patience by answering all my concerns. I will definitely book with this company again and John will definitely be my go to guy for reservations!