The agent was very good , company policy can do minor changes The agent was very pacient and had the best intention to help her name was Myra The company had a policy to veryfi your identity with pictures of your card and ID which made me feel a bit uncomfortable With smaller changes on the company policy and the great agent that helped it would have been the perfect experience Still at the end I was happy with the results because of the great help from Myra

Sebastian B. great customer service Sebastian was a great help! He assisted my family as well as myself in booking our flights from start to finish. He worked efficiently and made this experience super easy for me. I would definitely call him again the next time I need to book a flight!

Very good experience initially, but delay in receiving tickets Very good experience. Great pricing, fast and polite customer service. Thanks to Antonio! Updated: Eleven days after agreeing to purchase, I still don't have my e-tickets. I understand delays can happen, but CS has definitely declined as the problem has progressed. John Parker is trying to help, but others have not been so responsive. I will update again when/if I get the tickets. Further updated: I finally got my airline confirmation number 15 days after I made the reservation. Both Antonio and John helped me get it settled in the end. The price really was unbeatable, but the process in getting the tickets needed some improvement. Be prepared to be persistent in follow up if you don't get your tickets right away.

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WORLD CLASS Customer Service Flightsbird has some really remarkably service. I spoke with someone named Harry Smith. He was unbelievably dedicated. spent hours working with me and the airline and saved me probably 200 dollars. businesses need more people like Harry Smith