Nick was very conscientious and… Nick was very conscientious and accomplished what we asked of him

The Skies are Business agent provided exactly what I was looking for The Skies are Business agent provided two favorable booking options that fit my specific needs. The prices were well below airline cash prices that were being quoted at that time. Once I selected the booking and payment were handled with minimal effort.

Ben worked hard over several days and lots of calls... Ben worked hard over several days and lots of calls to find me flights that saved a bit of money and provided Business Class on the long hauls. DO NOT EXPECT QUICK RESULTS. 2 over-night stays were required and a 3rd as COVID testing requirement information was not provided. I was told this is "not a travel agent's responsibility." Was also told "Mr. Todd all included luggage was stopped due to COVID." Not Todd, did not feel special. Note a tip was charged that was not authorized. NOT 1 Star Performance, NOT 5 Star either...

Misleading, but good. Misleading, like everyone else - teaser rates on the search site until you're talking to a person one-on-one. My actual rate was more than double the teaser rate. I did not feel pressured, but I also did not feel the agent tried their best - I ended up making suggestions for other times/dates that worked better. Also, I did not receive the rate I originally asked for (wanted to collect mileage) - but I did book relatively late before the flight. All in all - solid, will be in my regular rotation, but not likely to be my first call just yet.

Terrible experience Terrible experience Our return flight from Delhi to JFK was booked for Sept 28, with confirmed ticket, business or upper class but when we reached at Delhi airport , to our surprise were told that the agent changed it from Sept 28 to 29 It created lot of stress and we kept fighting with airline staff, pleaded with them , but as per them only agent can do something We tried to contact the agent nobody will pick up, we left messages no body will call Finally the staff of virgin Atlantic spoke with someone and they were able to squeeze us in 11/2 hrs before departure Joe was the agent who booked Horrible experience