Didi
GBFirst time customer First! I was skeptical about purchasing the tickets through this kind of business. I researched it and asking around and still wasn’t convinced. My agent Johny was so patience. I asked him lots of questions then I decided to go ahead and do it. I had a great experience. The experience was awesome. Originally it was Lufthansa but I got Eurowings/Finnair. The service was wonderful except the experience in Frankfurt airport ( it was not Johny’s fault). The lounge was wonderful especially the bistro lounge. Thank you Johny👍 Would do it again with you
judi
GBGreat experience booking our business… Great experience booking our business class travel. Really good follow-up too. I couldn't be more pleased.
Rod Nel;son
THBen worked hard over several days and lots of calls... Ben worked hard over several days and lots of calls to find me flights that saved a bit of money and provided Business Class on the long hauls. DO NOT EXPECT QUICK RESULTS. 2 over-night stays were required and a 3rd as COVID testing requirement information was not provided. I was told this is "not a travel agent's responsibility." Was also told "Mr. Todd all included luggage was stopped due to COVID." Not Todd, did not feel special. Note a tip was charged that was not authorized. NOT 1 Star Performance, NOT 5 Star either...
customer
GBMisleading, but good. Misleading, like everyone else - teaser rates on the search site until you're talking to a person one-on-one. My actual rate was more than double the teaser rate. I did not feel pressured, but I also did not feel the agent tried their best - I ended up making suggestions for other times/dates that worked better. Also, I did not receive the rate I originally asked for (wanted to collect mileage) - but I did book relatively late before the flight. All in all - solid, will be in my regular rotation, but not likely to be my first call just yet.
Susan M
GBPurchase of airline ticket Great experience buying an international ticket with the help of Steve Bennett who was very prompt with the process. Didn’t have to wait around for a response. He delivered what he promised. Our trip will take place only in December, so far excellent service. Hopefully the future needs will be taken care of just the same.