Rough at the beginning... I started working on the reservation with Princess. She never returned my calls and everytime I called, I was told she was out of the office. Vance stepped in and was very helpful and quick to reply to my emails. I'm very pleased with his customer service.

The following review was removed… The following review was removed because it was flagged by travel house. It now makes sense how they have decent reviews even though they lie. Here was my experience... These guys are scammers and fraudulent! These guys are scammers. From taking my Amex cc number and then saying they don't take Amex to then wanting more money than originally agreed upon to then asking me if he, Oliver, the agent I was talking to, could use my CC to buy himself a phone from Walmart, this whole process was a nightmare and illegal to say the least. We then called our airline directly and they said Travel House was flagged in their system for fraud alert. BEWARE Travel House is a fraudulent company. This was the text I got from the Travel House employee I talked with... "Hey viktoria... They are not accepting discover and amex card... And they have already deducted the amount from my salary... So there's only one way you can help me out... Iam looking to buy a phone from walmart online.. Can i make the payment from your card... I mean you are going to get a text or call from your bank about comfirming it and the cost for the phone is $167.00 USD..."

Princess and The Travel House As I was searching for Airline Tickets I accidentally call The Travel House. But I have never heard of The Travel House, so I said I will call any way. A pleasant voice answer the phone and she said this is the Travel House my name is Princess how may I help you? The first Reservation that was made did not came through. Princess call me and told me what happened. Princess said don’t worry I have found another Airline for you same fees, but the time is about 15 minutes late. She said is that okay I said yes. Princess very pleasant, courteous, helpful and she get the job done. I will tell all off my family and friends about booking their tickets with Princess at The Travel House. Princess will always be my Travel consultant.

What a blessing! Excellent service by Pete C. He was patient and understanding and understood that with numerous delays and chaos and rudeness faced in the airport, kindness goes a long way. Thank you, God for Pete.

Good customer service This travel site helped me book a flight that was almost impossible to find at a good price. 100% trustworthy and I highly recommend, Vance helped me find the perfect flights!