Sajal Dutta
GBThank you Natalia! Every time I book a flight with @travehouse I’m so pleased with their treatment of me. I never feel like I’m inconveniencing them they are so respectful. Natalia is an excellent travel consultant and helpful. Very very accommodating.
Jocelyn
GBGood customer service This travel site helped me book a flight that was almost impossible to find at a good price. 100% trustworthy and I highly recommend, Vance helped me find the perfect flights!
Yamilet Salty
GBOutstanding Professional Customer Service! After the horrible experience with Expedia, Jet Blue and American American my good friend connected me with Pete. Even though he was sick, Pete rose to the occasion and resolved my girls reservations. I have now words to express my gratitude towards Pete. He handle it with such professionalism to the very next day! Many blessings to Pete Travel House!
Paul Mendes
GBPrincess was Exceptional !! Princess was exceptional in getting together the trip for my daughter. She was very friendly, kind and a joy to speak with on the phone. Princess followed up with us the following day by phone, which was something I wasn't expecting, especially after we purchased the trip and everything was all set and done. During this call she went over all the details of the trip including layovers and also that my daughter could now select her seats for all legs of the trip. Companies should learn a thing or two about customer service and how important it is for us. Princess exemplifies what excellent customer service is. For that reason, I will, going forward, book all of my future flights with The Travel House, and more specifically, with Princess. Thank you for an exceptional experience!! Paul J. Mendes
Mr Menzies
GBI bought my ticket to the USA from The… I bought my ticket to the USA from The Travel House all ok once they got paid .then about four day I got news that a relative passed away in the states . I had to reschedule my trip as the relative in the states needed to let me know when they would arrange for the funeral . When I contacted travel house they advice me that once I got a date to let them know . I did this and gave them the dates ..then I had to keep chasing them ..one after the other..useless Service When it got sorted out had to pay a extra £300 to reschedule with them …