The experience with the staff at IQ The experience with the staff at IQ, David in particular was helpful. The reason for the 2 stars is the discovery of what they charged above my ticket price. A quote of $683.35 was provided which I accepted. I later learned from statements United Airways had charged $471.35 and IQ had their separate charge for $212, almost 50% ?? If that is a accurate commission/service fee this needs to be looked into and regulated because I can't imagine 'The Trade Commission' would allow an almost 50% broker fee without additional consumer disclosures. That would go beyond the perils of any norms in sales I know. Wondering now how much I would have saved calling the airlines myself. I'm going to have this transaction looked at and follow-up with this review

This was my first time using IQ Fares This was my first time using IQ Fares. I did a quick search to find reviews about this particular website. I did not see anything disconcerting and decided to purchase the ticket. My ticket was $300 less than the published prices on the major airline's website. Once my reservation was ticketed and I could confirm my reservation on the airline's website, I decided to write the review. My flight is not until July, but it seems I have saved $300! This is quite amazing.

Travel Rep (Emma Swan) is INCREDIBLE Travel Rep (Emma Swan) is INCREDIBLE! She was so amazingly helpful. I gave her an almost impossible task (with multiple specifications and crazy flight restrictions) and she went WAY above and beyond to assist me. She even went the extra mile to check layover times and terminals for when i need to change planes. I was ready to give up on finding flights and she kept researching until she found me flights that worked within a very limited range that i needed to stick by. Absolutely fantastic service! She showed true dedication to helping out a customer in a bind. I am forever grateful. Emma... you are my shining star!!! Thank you soooo much!

Overall great experience! I was able to work directly with an agent to get the flights I needed at lower than published prices. There was a little confusion about the airline confirmation codes at the start, but after talking with the agent, their booking process was explained and the confirmation codes were set. Great experience overall.

YOUR REPRESENTATIVE WAS VERY WELL… YOUR REPRESENTATIVE WAS VERY WELL INFORMED AND COURTEOUS. I WILL BE USING HIM AGAIN FOR FUTURE TRAVEL. KEEP THIS REPRESENTATIVE. I WILL HIGHLY RECOMMEND THIS TO MY FRIENDS.